Shobana Rajesh
Chennai
Summary
Forward-thinking Quality Assurance Specialist bringing 8+ years of expertise in Functional testing for Payments and Banking sector businesses. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proficient in Enterprise Payments Platform and Finacle.
Overview
4
4
years of professional experience
Work History
Specialist, Quality Assurance Engineering
Fiserv
08.2020 - 10.2022
- Supported compliance releases for SEPA clearing payments
- CHAPS implementation for INGC - Clearing House Automated Payment System
- TIPS and RT1 Clearing implementation for ISP – New clearing Target2 Instant Payment System and Real Time transactions in Euros configured on ISP 9.1.2+ version
- New Entities set-up for Arab Bank – Gathered requirements and created test specification for Arab Bank that newly included DE (Germany), FR (France) and GB (UK) entities with SEPA clearing
- HSBC & ISP Upgrade Project: Played key role in release activities for upgrade projects
- Triaging and troubleshooting issues reported by ISP client in their test environment and production
- Worked for FRMS in the capacity of QA engineer and played a key SME for the Dovetail Enterprise Payments Platform (EPP) testing
- Performed migration (release upgrade) testing to ensure a smooth upgrade from previous versions for clients
- Consistent performer owning the task with excellent articulation
- Regression testing both manually and through automation before releases
- Managing client expectations by ensuring delivery of highly quality service and providing Business solutions
- Handled SEPA services like Payment-initiation, Mandate Details, Authentication, WorkPool Summary, Payment Details Services in Soap UI using WSDL and REST API.
QA Engineer
Fiserv
04.2019 - 07.2020
- Creation of PR's and defects by performing additional validation to client scenarios
- Identify test cycles such as Regression, client WorkOrder and adopted WorkOrder and run the test cases from that cycle
- Validation of PRs by checking whether the fix is working appropriately
- Log, track and handle issues throughout their life cycle using JIRA
- Creation and maintenance of Test artifacts
- Deal with multiple clients, at the same time ensuring that the quality is fulfilled earning the client trust
Skills
Domain
- Payments
- Banking
Project Management
- Scrum
- Agile
- Jira
- HP Quality Center
CI/CD
- Jenkins
Tools
- IBM RFT 833
- HP UFT 1153
- Selenium RC
- Tosca
- SoapUI/Postman
Databases
- MS SQL Server Studio
- Oracle SQL Developer
Additional Information
- Temenos - Senior Software Engineer [Jan 2017 - Jun 2017]
- Fiserv - Senior QA Engineer [Nov 2014 - Apr 2016]
- ADP Ltd - Automation Test Associate [Apr 2014 - Sep 2014]
- Thinksoft Global Services - Test Engineer [Sep 2011 - Mar 2014]
Education
Bachelor of Electrical & Electronics Engineering
Accomplishments
- Living Proof awardee recognized by INGC team
- Contributions had direct revenue growth for FRMS
- Solution oriented approach has been highly appreciated by Client PMs
Personal Information
- Passport Number: R0842950
- Date of Birth: 09/03/89
- Marital Status: Married
Timeline
Specialist, Quality Assurance Engineering
Fiserv
08.2020 - 10.2022
QA Engineer
Fiserv
04.2019 - 07.2020
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