Shobha Bs
Bengaluru
Summary
Dynamic category expert at Beaute & Nutrie with a proven track record in enhancing customer satisfaction and team performance. Skilled in visual merchandising and employee training, I excel in problem-solving and fostering strong customer relations, ensuring a seamless shopping experience while maintaining efficient store operations.
Overview
4
4
years of professional experience
Work History
Catagory expert
Beaute & Nutrie
Bangalore
11.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Identified needs of customers promptly and efficiently.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Trained new employees on store policies and customer service best practices.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Implemented merchandising strategies to improve product visibility and accessibility.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Supported loss prevention efforts by monitoring store security systems.
- Oversaw daily cash handling procedures, reconciling discrepancies.
- Maintained a safe working environment by enforcing safety regulations.
Makeup Artist
Renee
Bangalore
04.2024 - 10.2024
Makeup Artist
Maybelline
Bangalore
05.2022 - 03.2024
- Collaborated with clients to create customized looks for special events.
- Applied makeup techniques for diverse client needs and preferences.
- Maintained clean and organized workspace during makeup sessions.
Education
Kanya Proudashala Shahabada
Gulbarga (Kalaburagi), 585304Skills
- Makeup application
- Customer satisfaction
- Issue resolution
- Client relations
- Staff training
- Team supervision
- Retail operations
- Inventory management
- Merchandising strategies
- Time optimization
- Computer skills
Timeline
Catagory expert
Beaute & Nutrie
11.2024 - Current
Makeup Artist
Renee
04.2024 - 10.2024
Makeup Artist
Maybelline
05.2022 - 03.2024
Kanya Proudashala Shahabada