Shobhana Parameswaran

Clients: EXLO Product Testing, YOKOGAWA, Phillips-Van Heusen Corporation, COKE, Chelsea, Samsung, Google pixel, Vibex

• Led migration of LLM-based VIBEX AI platform to Google Cloud Platform (GCP), improving scalability, security, and performance
• Managed implementation of AI agents to automate Business Analysis, Test Case Generation, and Project Planning workflows
• Enabled automated generation of functional specs, user stories, test scenarios, and delivery plans from business requirements
• Coordinated with AI, Data Engineering, and Cloud teams for deployment and integration, and led platform rollout and enterprise adoption
• Delivered four executive dashboards covering Brand Performance, Competitive Analysis, and Sentiment.
• Managed Azure Virtual Machines, App Services, SQL Databases, and Storage
• Implemented Azure Backup, Disaster Recovery, and Site Recovery solutions.
• Supported CI/CD pipelines, release deployments, and infrastructure monitoring
• Led data integration, transformation, UAT, rollout, and production launch.
• Provided post-launch support and ongoing enhancements.
• Led CDP integration (Segment, Blueconic, AEP) with Data Warehouse, Omnichat, and Sprinklr.
• Defined identity resolution, schema, and data unification strategy.
• Managed segmentation, activation, and campaign enablement.
• Ensure that the project team understands all aspects of the prime contract relating to their respective responsibilities, and demonstrate a thorough understanding of the prime contract checklist and organizational structure.
• Partnered with Business Project Management staff to manage and deliver customer projects on time and within budget.
• Allocated and managed technical staff of 15 Development Engineers, technical writing staff and interns.
• Subject Matter Experts within department as 'go-to' mentors sharing expertise while elevating cross training within the department.
• Managed major internal product enhancements improving internal processing as well as internal business process.
• Developed Risk management plans and resolving issues to keep the project moving.
• Developed and established Agile development within the department, while initiating peer-to-peer reviews.
• Gathered functional specifications from the clients. Managed and set client expectations.
• Daily Stand-Up meetings, Demos, Retrospectives, and other Sprint/Scrum-related meetings.
• Communicate effectively with all stakeholders of projects and coordinate the minutes of meetings and following up on the agreed action items with relevant stakeholders.
• Worked in automating Regression cases using selenium (Page object and keyword driven Model).
• Worked in high level performance testing using JMeter and Gatling.
• Worked in REST API testing using the Postman tool for testing all APIs across all my projects. Worked in the Rest Assured framework for API automation.
• I worked in Salesforce Content Management.
• Implemented Newman Reporting using Postman Tool.

Client: TIAA CREF

• Monitor the team and its productivity to meet the targeted timelines.
• Worked with Product owner to define project scope and objectives.
• Preparing, Gathering and Updating Project materials, Project documentation, business flows, and lessons learned documents.
• Work closely with the Technical Development team to identify and communicate critical paths.
• Communicate effectively with all stakeholders of projects and coordinate the minutes of meetings and following up on the agreed action items with relevant stakeholders.
• Organized and facilitated Daily Stand-Up meetings, Defect Triage, Release planning, Demos, Retrospectives, and other Sprint/Scrum-related meetings.
• Helps coordinate inter-team cooperation and helps the team operate well on the training.
• Responsible for preparing the Daily Status Report that tracks the project activities against baseline Test Plan.
• Performing debugging, root cause analysis and verifying logs & stack traces for failures in automated regression suites.
• Lead individual projects, end to end in a release.
• Holding review/walkthrough meetings with the Clients.

Clients: KOHL’S, GMAC

• QA Module Lead for the Regression, System, Batch and Integration testing activities for the web and End to End Process testing projects.
• Presented Application Demo to Product Owners and BA.
• Leading the testing effort by coordinating with multiple App Dev. leads and tech owners.
• Coordinating the project team on QA activities and deliverables.
• Conducting resource evaluation while setting relevant performance metrics.
• Involved in estimation, test planning and release level project planning.
• Worked in Selenium WebDriver to run Regression test cases.
• Tracking the issues and resolutions for the release.
• Lead individual projects, end to end in a release.
• Defect Tracking and Defect management.
• Holding review meetings with the clients.
• Performed Metrics reporting and analysis at project and release level.
• Subject Matter Expert for all integration system.
• UAT and Business testing support.
• Omni channel testing.
• BCC (Business Control Centre) – Published Content and managed the website Content.
• CSC (Customer Service Centre) Testing.