Adaptable Personal Assistant offers database management and business communications expertise paired with outstanding communication and time management skills. Tech-savvy individual well-versed in job-related software and staff coordination. Recognized for displaying consistent professionalism and quickly learning procedures and methods.
Overview
10
10
years of professional experience
Work History
Personal Assistant
PIET College Under Kurukshetra University
Panipat
07.2024 - Current
As a personal assistant, I managed the daily schedule of my supervisor, ensuring seamless coordination of appointments, meetings, and events. I also coordinated travel arrangements, including booking flights, hotels, and rental cars, and preparing itineraries and expense reports. Additionally, I provided administrative support by preparing correspondence, reports, and presentations, and maintained confidentiality and handled sensitive information with discretion. I also developed and implemented effective filing systems, both physical and digital, and built and maintained relationships with clients, vendors, and stakeholders, showcasing my exceptional organizational, communication, and interpersonal skills.
Sr. Technical Support
Ginger Webs Pvt. Ltd.
Noida
01.2023 - 07.2023
Provided expert technical assistance to B2B clients, resolving complex product-related issues, and ensuring timely resolution of customer complaints. Utilized in-depth knowledge of products and services to troubleshoot and resolve technical problems, collaborating with cross-functional teams to identify and implement solutions. Developed and maintained technical documentation to enhance customer self-service capabilities and improve overall customer satisfaction.
IT Consultant
World Wide Security Organisation
New Delhi
02.2018 - 12.2022
Collaborating with internal team and suppliers to ensure 100% uptime of IT.
Analyze and determine security threats.
Producing detailed reports on the efficacy of the technology.
Handling the Government Projects and maintaining the IT Equipment of the Administration Department of NCTE office.
Handling the NEP Project (New Education Policy) at Ministry of Education office.
System Associate
Viz Experts pvt.Ltd
New Delhi
05.2015 - 02.2018
Responsible for preventive maintenance of various IT equipment.
Ensured 100% uptime of all IT equipment.
Prepared MIS Report for system, Health, and Management.
International Public Health Consultant- Community Engagement Expert at Global Coalition of TB AdvocatesInternational Public Health Consultant- Community Engagement Expert at Global Coalition of TB Advocates