Shobhit Deepak Londhe
Summary
Certified Network Support Engineer with strong installation, configuration and troubleshooting background in computers and related peripheral hardware, software and network connectivity. Demonstrates excellent fault-finding skills to resolve customer problems with high degree of technical expertise and timeliness. Certified in [Computer hardware] and [ Cisco Certified Network Associate ].
Overview
7
7
years of professional experience
1
1
Certification
Work History
Network Support Engineer
ACL Digital
04.2023 - Current
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Monitored network hardware operations to evaluate proper configuration.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Maintained company servers, computers, printers, cables and other equipment.
- Assisted with implementation and support of network monitoring tools.
Desktop Support Engineer
Datamatics business solution
12.2020 - 11.2022
- Configured hardware, devices and software to set up work stations for employees.
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Troubleshot potential problems and eliminated before issues escalated or cascaded.
- Performed root cause analysis and general troubleshooting.
- Investigate, troubleshoot and resolve daily issues related to workstations, peripherals, phones, mobile devices, operating systems, and applications
- Provide support o365, office 2013, 2016, 2021
- Provide Support VPN application
- Configured hardware, devices, and software to set up work stations for employees.
CCTV and Network Technician
Million Minds Management Services Limited
04.2019 - 12.2020
- Installed cabling, CCTV
- Repaired access control, CCTV, electronic devices and electromechanical devices to maintain electronic security systems.
Network Support Engineer
Orient Technologies Pvt. Ltd
07.2016 - 06.2017
- Provide technical support to broadband user on call
- Supported users in setup and configuration of wireless Router
- Monitor company AP and CP
Education
SSC -
Swami Muktanand High School
Chembur Mumbai06.2009
Diploma - Computer Engineering Technology
MUMBAI UNIVERSITY
2017
Bachelor of Science -
Dr. Babasaheb Ambedkar Marathwada University
Jalana01.2023
Skills
- Remote Diagnostics
- Software Evaluation
- Help Desk Support
- Computer Hardware Knowledge
- PC Networking
- Microsoft Windows and Office
- Hardware and Software Repair
- Application Installation
- Remote Technical Support
- LAN and WAN Assessment
Certification
- Cisco Certified Network Associate - RST Foram matunga mumbai
- Computer Hardware, Operating System - government polytechnic Mumbai
- CCTV installation and maintenance - Kadi gram udyog
- CCNP - Cisco Certified Network Professional
Olympic weightlifting, weightlifting
Weightlifting is recognized as an essential activity to build and tone muscles as well as improve endurance and explosive strength.
There are two types of lifts performed for Olympic weightlifting events:
• Snatch
• Clean and Jerk
Languages
Marathi
Advanced (C1)
Hindi
Advanced (C1)
English
Upper intermediate (B2)
Timeline
Network Support Engineer
ACL Digital
04.2023 - Current
Desktop Support Engineer
Datamatics business solution
12.2020 - 11.2022
CCTV and Network Technician
Million Minds Management Services Limited
04.2019 - 12.2020
Network Support Engineer
Orient Technologies Pvt. Ltd
07.2016 - 06.2017
SSC -
Swami Muktanand High School
Diploma - Computer Engineering Technology
MUMBAI UNIVERSITY
Bachelor of Science -
Dr. Babasaheb Ambedkar Marathwada University
- Cisco Certified Network Associate - RST Foram matunga mumbai
- Computer Hardware, Operating System - government polytechnic Mumbai
- CCTV installation and maintenance - Kadi gram udyog
- CCNP - Cisco Certified Network Professional
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