Shodan Nayak

Experienced IT professional with proven technical, management, and communication skills. Certified with AWS, Microsoft Azure and LPI, seeking the career path related to Cloud platform.

Microsoft Certified: Azure Fundamentals - AZ 900 (I219-6645)

Monitoring and Incident Management:

• Continuously monitor system performance and health metrics.
• Respond to and resolve system alerts and incidents promptly.
• Conduct root cause analysis of incidents and implement corrective actions.

Infrastructure Management:

• Design, deploy, and manage scalable and reliable infrastructure using IaC (Infrastructure as Code) tools such as Terraform, Ansible, or CloudFormation.
• Monitor and maintain cloud infrastructure (AWS) to ensure optimal performance.

System Maintenance and Optimization:

• Perform regular maintenance tasks such as software updates, patches, and configuration changes.
• Optimize system performance and reliability by identifying and eliminating bottlenecks.

Collaboration and Communication:

• Work closely with development and operations teams to ensure seamless integration and deployment of new features.
• Communicate effectively with stakeholders regarding system status, incidents, and planned maintenance.

Automation and Tooling:

• Develop and maintain automation scripts and tools for system management and deployment.
• Implement and enhance CI/CD pipelines to streamline application delivery.

Automation and Scripting:

• Develop and maintain scripts to automate routine tasks and processes.
• Use scripting languages such as Bash or PowerShell to create automation solutions.

Configuration Management:

• Manage and maintain configuration management tools such as Ansible.
• Ensure consistency and reproducibility of environments across development, staging, and production.

Documentation and Training:

• Maintain detailed documentation of systems, processes, and incident responses.
• Share knowledge and best practices with team members through documentation and training sessions.

• Managerial capabilities in handling technical work, administrative work, customer support and service team.
• Daily meetings with counterparts to understand the present work challenges and area of improvement.
• Capable of create/ present Weekly / Monthly team productivity data for stakeholders.
• Prepare and Present various reports to stakeholders and Management.
• Daily basis meeting calls with team members and discussion on technical issues and challenges.
• Coach low performers and support them to achieve targets.
• Identify top performance and make sure they are appreciated for their target achievement.

JIRA, ServiceNow, Site24x7, SalesForce, BigPanda, Periscope, Zabbix, Grafana, Confluence, MS Excel, MicroSoft365 Suite, Google WorkSpace, OpenSearch, ServiceNow, Red Hat Ansible Tower 

MacOS, CentOS, RedHat, Ubuntu and Windows 11

US B1/B2 Visa - Expired on Oct 2023

Konkani, Kannada, Hindi, Tulu, English

I, Shodan Nayak, hereby declare that the above information is true and correct to the best of my knowledge and nothing has been concealed or distorted.