Shoeb Ilyas
Hanamkonda
Summary
Results-driven Healthcare Quality and Operations Executive with over 15 years in healthcare quality management and hospital operations. Led the design and implementation of Quality Improvement Programs aligned with NABH and international standards. Drove performance innovations, developed quality indicators, and enhanced patient safety outcomes while collaborating with hospital leadership to improve regulatory compliance and operational performance.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Chief Operating Officer
Ekashila Hospitals
11.2025 - Current
- Lead enterprise-wide hospital operations while driving strategic quality improvement initiatives across clinical and support services.
- Lead organization-wide Quality Improvement and Patient Safety initiatives aligned with organizational strategy.
- Partner with clinical leadership to improve quality indicators and operational performance.
- Monitored organizational KPIs and implemented evidence-based quality improvement interventions to enhance operational performance.
- Drove patient experience enhancement initiatives through performance analytics, resulting in improved patient satisfaction.
- Lead multidisciplinary teams focused on operational excellence and regulatory compliance.
- Developed quality dashboards that facilitated executive decision-making and improved strategic oversight.
Principal Consultant
Acredexa Healthcare Management Consultancy
02.2025 - 10.2025
- Provided strategic consulting in quality management, accreditation, patient safety, and healthcare performance improvement.
- Guided multiple hospitals to achieve NABH accreditation, enhancing their compliance and quality standards.
- Developed comprehensive Quality Management Systems for healthcare organizations, improving operational effectiveness.
- Designed hospital quality indicators and performance monitoring frameworks, enabling data-driven decision-making.
- Conducted quality gap assessments and regulatory compliance audits.
- Facilitated Root Cause Analysis and corrective action planning.
- Delivered executive education on quality management and patient safety.
- Assisted hospitals in establishing continuous quality improvement programs.
Medical Superintendent & Quality Head
Ajara Hospitals
02.2023 - 02.2025
- Led hospital-wide Quality, Patient Safety, Clinical Governance, Regulatory Compliance, and Operational Performance.
- Directed hospital Quality Improvement Program.
- Chaired quality improvement meetings, coordinating multidisciplinary teams to enhance patient outcomes.
- Implemented hospital-wide quality indicators to track and improve clinical performance.
- Coordinated NABH accreditation activities.
- Ensured compliance with infection control standards.
- Presented comprehensive quality performance reports to executive leadership, facilitating informed decision-making.
- Implemented corrective and preventive action (CAPA) programs.
- Improved compliance with national accreditation standards to 100%.
Healthcare Strategy Consultant – Quality, Compliance & Accreditation
Independent Consultant
01.2017 - 01.2022
- Facilitated accreditation readiness for over 10 hospitals, ensuring compliance with national healthcare standards.
- Performed quality audits and compliance reviews to identify areas for improvement and ensure adherence to regulatory requirements.
- Collaborated with hospitals across India to implement sustainable quality management systems, enhancing patient care standards.
- Trained over 200 healthcare professionals on: Quality Management, Patient Safety, Clinical Governance, Risk Management, Accreditation Standards.
- Developed quality dashboards and performance scorecards.
- Improved operational performance and reduced waste through quality improvement methodologies.
Education
Chief Executive Officer Programme - Business Management
Indian Institute of Management Lucknow
Lucknow05-2027
Doctorate in Business Administration - Healthcare Management
Swiss School of Management
Italy01-2026
Master's in Public Health (MPH) - Quality And Patient Safety
Erasmus Mundus Scholar
Europe07-2011
M.Phil - Hospital & Health Systems Management
Birla Institute of Technology And Sciences
Pilani12.2006
Master's Diploma in Hospital Management - Hospital Management
Indian Institute of Modern Management
Pune01.2004
PG Diploma in Medical Law & Ethics - Medical Laws And Ethics
National Law School of India University
Bangalore10.2003
Bachelor of Dental Surgery - (BDS)
Rajiv Gandhi University of Health Sciences
Bangalore09.2002
Skills
- Healthcare quality improvement
- Accreditation readiness
- Clinical governance and safety
- Quality assurance
- Performance monitoring
- Root cause analysis
- Infection control
- Patient experience
- Healthcare analytics
- Operational excellence
- Resource optimization
- Revenue enhancement
- Strategic planning
- Policy development
- Cross-functional collaboration
- Leadership and team development
- Data analysis
Certification
- NABH Clinical Auditor
- NABH Point of Implementation
- NABH Internal Auditor
- AACI Internal Auditor
- Certified Professional in Infection Control (CPIC), CAHO, 2024
- CPQIH (Advance) Quality Implementation in Hospitals, 2023
- NABH Clinical Auditor Certification, 2020
- NABH Point of Implementation, 2020
Accomplishments
- Successfully guided more than five hospitals to achieve NABH/QAI accreditation, ensuring 100% compliance with national standards and reinforcing institutional excellence.
- Reduced operational wait times by 20% and improved system accuracy, resulting in significantly higher user satisfaction and patient throughput.
- Led targeted training and development programs that enhanced institutional performance metrics by 22%, fostering a culture of high achievement.
- Certified NABH Internal Auditor and AACI Internal Auditor, with a proven record of successfully guiding institutions through rigorous accreditation, audit, and strategic development processes.
Languages
- English, Fluent
- Hindi, Fluent
- Urdu, Fluent
- Telugu, Proficient
Selected Achievements
- Successfully guided multiple hospitals to NABH accreditation with 100% compliance.
- Designed organization-wide Quality Improvement Programs.
- Reduced operational turnaround time by over 20%.
- Improved institutional performance through healthcare analytics and process redesign.
- Led multidisciplinary quality improvement teams.
- Established quality performance monitoring systems.
- Conducted hospital-wide patient safety and quality education programs.
- Implemented continuous quality improvement frameworks across multiple hospitals.
- Developed executive dashboards for healthcare quality indicators.
Languages
English
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Arabic
Beginner
A1
Timeline
Chief Operating Officer
Ekashila Hospitals
11.2025 - Current
Principal Consultant
Acredexa Healthcare Management Consultancy
02.2025 - 10.2025
Medical Superintendent & Quality Head
Ajara Hospitals
02.2023 - 02.2025
Healthcare Strategy Consultant – Quality, Compliance & Accreditation
Independent Consultant
01.2017 - 01.2022
Chief Executive Officer Programme - Business Management
Indian Institute of Management Lucknow
Doctorate in Business Administration - Healthcare Management
Swiss School of Management
Master's in Public Health (MPH) - Quality And Patient Safety
Erasmus Mundus Scholar
M.Phil - Hospital & Health Systems Management
Birla Institute of Technology And Sciences
Master's Diploma in Hospital Management - Hospital Management
Indian Institute of Modern Management
PG Diploma in Medical Law & Ethics - Medical Laws And Ethics
National Law School of India University
Bachelor of Dental Surgery - (BDS)
Rajiv Gandhi University of Health Sciences