SHOEB KHAN
AREA MANAGER NOTHING BEFORE COFFEE
Bhopal,MP
Summary
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Area Manager of Operations
Nothing Before Coffee
INDORE, MP
2023.09 - Current
- Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
- Evaluated vendor proposals critically in order to select the most cost-effective options without compromising quality or service.
- Optimized staff scheduling by analyzing workload requirements, reducing labor costs without sacrificing service quality or employee satisfaction.
- Collaborated with upper management on strategic planning initiatives, aligning departmental objectives with overall company goals.
- Increased overall efficiency by identifying areas for improvement and implementing best practices.
- Reduced operational costs with thorough budget analysis and strategic resource allocation.
Store Manager of Operations
Reliance Retail
Bhopal, MP
11.2020 - 09.2023
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Managed team of Number staff in Type department generating more than $Amount in monthly revenue.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Industrial Training
ITC Hotels
Madgaon, Goa
12.2018 - 03.2019
Education
Master Of Business Administration - Retail Management And Human Resource Management
Barkatullah University
BHOPAL 08.2020 - 07.2022
Bsc. In Hospitality And Hotel Adminstration - Hotel Management
Institute of Hotel Management
Bhopal 07.2017 - 04.2020
Skills
Customer service and assistance
Store activity coordination
Staff Management
Business planning
Sales and marketing
Timeline
Area Manager of Operations
Nothing Before Coffee
2023.09 - Current
Store Manager of Operations
Reliance Retail
11.2020 - 09.2023
Master Of Business Administration - Retail Management And Human Resource Management
Barkatullah University
08.2020 - 07.2022
Industrial Training
ITC Hotels
12.2018 - 03.2019
Bsc. In Hospitality And Hotel Adminstration - Hotel Management
Institute of Hotel Management
07.2017 - 04.2020