Mohd Shoaib Khan

• Performance management and improvement tracking systems
• Employee orientation, development, and training logistics and recordkeeping
• Employee relations
• Communication between the company and employees.
• Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
• Managed benefits administration, ensuring accurate enrollment and timely resolution of issues.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.

• Answering incoming calls and Emails in an efficient manner
• Identify customer questions, concerns, and overall needs
• Provide accurate answers and solutions to customer queries.

• Answering incoming calls and Emails in an efficient manner
• Identify customer questions, concerns, and overall needs
• Provide accurate answers and solutions to customer queries.

Negotiate repayment plans, locate and contact debtors, maintain a record of collection efforts and keep tracking outstanding debts.