Harshali Kalelkar

McAfee Total Protection: A core, comprehensive security suite that includes antivirus, safe web browsing, and a password manager.

• Mentored junior team members on best practices and procedures.
• Monitored staff performance and provided feedback on areas of improvement.

Developed training program for new employees on insurance products and customer service standards to enhance onboarding experience.

• Supervised daily operations, ensuring team compliance with company policies to maintain operational integrity.
• Coordinated workflow among team members to meet project deadlines, facilitating timely project completion.

VFS Global does not control appointment availability nor does it have any role in determining the documentation required in the visa process.

• Prioritized and organized tasks to efficiently accomplish service goals.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Cipla offers a range of immunity-boosting products primarily focused on children's nutrition and adult wellness. Their most popular line is the ActivKids Immuno Boosters, which is designed to supplement nutritional gaps and provide up to 100% of the Recommended Dietary Allowance (RDA) of key immunity nutrients
• Developed relationships with clients to understand their needs and preferences.
• Implemented processes for cross-selling products or services based on customer needs.