Shong Ha Chen
Delhi NCR
Summary
Proactive professional with a strong ability to adapt to new challenges. Demonstrated problem-solving skills and a history of building effective relationships with clients and colleagues. Committed to driving team success and delivering positive outcomes.
Overview
13
13
years of professional experience
Work History
Senior Language Specialist/Senior Marketing Production Specialist
Deluxe Entertainment Distribution India Pvt. LTD
Remote/Hybrid
05.2021 - Current
- Post production subtitling of feature films (English and foreign languages), TV Shows for Netflix, Amazon Prime Videos, Disney +, Paramount , HBO etc.
- Working within tight turn-around times and deadlines to deliver client required project specifics.
- Creation of subtitles in Mandarin, English and timing/syncing subtitles of various other languages using company provided software.
- Text translations and proof reading.
- POC for project related queries and issues: sending follow up emails/reminders of the same.
- Assigning and coordination of skill specific tasks to the team.
- Monitoring Editor’s productivity on monthly basis.
- Training and mentoring new joiners.
- Auditing.
- Preparing Monthly operation reports, training reports and documentations.
- Working with the Training team on implementing new projects specifications, handover processes to other teams.
- IMR research for error and redeliveries for previous months, maintaining feedback trackers.
- Testing new features for the app and provide bug report to implementation team before the final role out.
- Streamlining new processes undertaken by the team.
- Strategize and provide ideas for project improvement.
Chinese Translator/ Interpreter
Freelance
Bangalore
08.2018 - 05.2021
- Translation
Analyst for an Investment Banking Client.(Global Administration Support Team-APAC)
Moody’s Analytics India Pvt. LTD
Bangalore
08.2016 - 05.2018
- APAC coverage for Travel and expenses for analyst (CFO, COO, CEO)
- Adhoc responsibilities such as Calendar updated with leaves, travel and work details.
- Assisted the client in their onshore conference at Singapore.
Applied Language Technician
Deluxe Digicaptions India Pvt. LTD
Bangalore
08.2013 - 08.2016
- Post production subtitling of feature films (English and foreign languages), TV Shows, Netflix, etc.
- Working within tight turn-around times and deadlines to deliver client required project specifics.
- Creation of subtitles in Mandarin, English and timing/syncing subtitles of various other languages using company provided software.
- Text translations and proof reading.
- Assigning and coordination of skill specific tasks to the team.
- Mentoring and training new team members.
Chinese Translator/ Interpreter
Freelance
Bangalore
05.2012 - 06.2013
- Document translation
- Interpretation
Education
MsCP - Counseling Psychology
Monfort Institute of Advance Studies (MLCU- Martin Luther Christian University)
Bangalore, KA01.2021
L.L.B -
C.M.R LAW SCHOOL (KSLU)
Bangalore, KA01.2015
Bachelor - English Hons.
Calcutta University (A.J.C Bose College)
Kolkata, WB01.2012
Commerce -
Grace Ling Liang English School (ISC)
Kolkata, WB01.2008
Science -
Loreto Convent Entally (ICSE)
Kolkata, WB01.2006
Skills
- Translation and subtitling
- Proofreading expertise
- Project oversight
- Team collaboration
- Client relations
- New hire training
- Research and analysis
- Software quality assurance
- Error detection and resolution
- Process optimization
- Problem-solving techniques
- Language instruction and evaluation
- Localization strategies
- Multilingual capabilities
- Flexibility and adaptability
- Organizational proficiency
- Microsoft Office applications
- Communication effectiveness
- Collaborative teamwork
Alias
Katherine
Profile - Title
Mandarin Linguist
Languages
Chinese (Mandarin)
First Language
Hindi
Intermediate (B1)
B1
Timeline
Senior Language Specialist/Senior Marketing Production Specialist
Deluxe Entertainment Distribution India Pvt. LTD
05.2021 - Current
Chinese Translator/ Interpreter
Freelance
08.2018 - 05.2021
Analyst for an Investment Banking Client.(Global Administration Support Team-APAC)
Moody’s Analytics India Pvt. LTD
08.2016 - 05.2018
Applied Language Technician
Deluxe Digicaptions India Pvt. LTD
08.2013 - 08.2016
Chinese Translator/ Interpreter
Freelance
05.2012 - 06.2013
MsCP - Counseling Psychology
Monfort Institute of Advance Studies (MLCU- Martin Luther Christian University)
L.L.B -
C.M.R LAW SCHOOL (KSLU)
Bachelor - English Hons.
Calcutta University (A.J.C Bose College)
Commerce -
Grace Ling Liang English School (ISC)
Science -
Loreto Convent Entally (ICSE)
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