Summary
Overview
Work History
Education
Skills
Software
Certification
Languages
Timeline
Generic

Shorya Soam

New Delhi

Summary

Experienced and highly determined Product Manager with over 5 years of experience in Product Management and an overall over 13+ years of experience in software industry. Excellent reputation for resolving problems and improving customer satisfaction and eager to contribute to team success through hard work, attention to detail and excellent organizational skills and always motivated to learn,perform and grow.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Product Manager - III

Perfios Software Solutions Pvt. Ltd.
Noida
10.2022 - Current

Perfios is a new age Fintech company that provides innovative Personal Finance(B2C) and B2B solutions used by various banks, NBFCs, and corporate automate the entire process of financial checks, verification, and extraction of KYC details that are currently done manually.

  • Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies which resulted in increased sales of around 10%.
  • Orchestrated with design team as a guide in research ,prototyping ,experimentation and design thinking resulting in 15% increase in user satisfaction.
  • Made tradeoff decisions based on technical and business insights and experimentation pertaining to the Product strategy document, leading to a 10% increase in product success rate.
  • Product Idea brainstorming used to work with users, do user interviews to collect Qualitative and Quantitative data analysis, and manage those data using various tools.
  • Established criteria for each milestone within product road map as means to measure developmental progress and improve efficiency in SDLC.
  • Reviewed new opportunities to drive business strategy at planning sessions.
  • Coordinated design meetings and decisions with internal departments and teams.
  • Liaised with clients to better understand business needs and current market landscape.
  • Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.

Product Manager - Risk and Fraud Engine

Paytm
Noida
08.2018 - 09.2022

Paytm is an Indian multinational financial technology company, that specializes in digital payments and financial services.

  • Established criteria for each milestone within product road map as means to measure developmental progress and improve the overall SDLC efficiency.
  • Conceptualized and deployed enhanced product features and optimized implementation for use in data analysis strategies and make system more efficient which resulted in increased fraud detection by around 8%.
  • Analyzed metrics to measure product performance.
  • Reviewed new opportunities to drive business strategy at planning sessions.
  • Coordinated design meetings and decisions with internal departments and teams.
  • Prioritized road map in order to achieve product goals and metrics.
  • Developed product documentation to communicate upcoming features and products to internal teams.

QA Lead

Paytm
Noida
08.2017 - 07.2018

Worked on Hotels and Machine Learning verticals of Paytm Eco system and took care of all QA activities starting from requirement gathering ,API automation using Rest assured ,database testing ,bug reporting ,status reporting etc.

QA Lead

Hcentive Technology(An Optum Company)
Noida
05.2014 - 08.2017

Worked as QA lead of US based healthcare billing application and took care of all QA activities of that application.

Sr. QAE

Impetus Technology
Noida
02.2014 - 05.2014

Worked as QA of US based healthcare application.

Software Engineer

Accenture Services Pvt. Ltd.
Bangalore
07.2010 - 02.2014

Worked as QA in multiple domains like Banking & Insurance ,Media & Entertainment ,SAP HR and Salesforce(SFDC).

Education

Master of Computer Applications - Computer Science

Maharishi Dayanand University
Rohtak,Haryana
07-2010

Bachelor of Computer Applications - Computer Science

Institute of Management & Technology
Faridabad,Haryana
07-2006

Senior Secondary School Education - Accounting

DayanandHcentiveChandra Shekhar Azad Sarvodaya Bal Vidyalaya
New Delhi
03-2003

Secondary School Education -

Modern Public School
Faridabad,Haryana
03-2001

Skills

  • Product Management
  • Product Market Research
  • Product Design Thinking
  • Gap Analysis
  • Estimation Techniques
  • Project Management
  • PRD documentation
  • Agile workflow management
  • Wireframing and prototyping
  • Data Analysis/Data Modelling
  • Product roadmap planning
  • JIRA
  • MySQL/SQL Server/MongoDB

Software

  • JIRA
  • Confluence
  • Figma
  • Tableau
  • Whimsical

Emu

Miro

Certification

  • Predictive Business Analytics
  • HIPAA

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Product Manager - III

Perfios Software Solutions Pvt. Ltd.
10.2022 - Current

Product Manager - Risk and Fraud Engine

Paytm
08.2018 - 09.2022
  • Predictive Business Analytics
  • HIPAA
07-2018

QA Lead

Paytm
08.2017 - 07.2018

QA Lead

Hcentive Technology(An Optum Company)
05.2014 - 08.2017

Sr. QAE

Impetus Technology
02.2014 - 05.2014

Software Engineer

Accenture Services Pvt. Ltd.
07.2010 - 02.2014

Master of Computer Applications - Computer Science

Maharishi Dayanand University

Bachelor of Computer Applications - Computer Science

Institute of Management & Technology

Senior Secondary School Education - Accounting

DayanandHcentiveChandra Shekhar Azad Sarvodaya Bal Vidyalaya

Secondary School Education -

Modern Public School
Shorya Soam