SHOUBHIK DASGUPTA
Chief Operating Officer
Bengaluru,KA
Summary
Results-driven operations professional with proven track record in optimizing business processes, enhancing productivity, and leading high-performing teams. Adept at strategic planning, resource management, and driving operational efficiency in dynamic environments. Strong focus on collaboration and adaptability, leveraging leadership skills to align teams with organizational goals and deliver tangible outcomes. Known for reliability, decisive problem-solving, and fostering culture of continuous improvement.
Overview
25
25
years of professional experience
6
6
years of post-secondary education
Work History
Chief Operating Officer
Pi EV Solutions (P) Ltd.
Bengaluru, Karnataka
02.2022 - Current
- Company Overview: Startup in the EV Charging sector, determined to have 100,000 charging station and a million chargers in 10 years.
- Formulating strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
- Creating processes for a fledgling organisation to streamline sales, operations, contracts, vendor and customer management, installations, media and social media management, among others.
- Continuously developing critical suppliers who can provide superior quality standards and timely delivery of goods and services, while achieving cost savings (20-25% as on date).
- Developing and executing comprehensive business plans to drive installations, partnerships, and revenues.
- Overseeing day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Working with major partners, customers, and prospects in government, quasi-government, and private sectors.
- Leading the management team in streamlining processes and optimizing workflow.
- Continuous learning and process improvement through participation in seminars, incubation programmes, and interest groups.
- Leading cross-functional teams to exceed performance targets, establishing collaborative environment that leveraged each team's strengths.
- Ensured regulatory compliance by developing policies in line with industry best practices to mitigate risks associated with legal or ethical violations.
Senior Director Supply Chain
10i-Commerce Services Private Limited (SHOPX)
Bengaluru, Karnataka
08.2017 - 08.2021
- Headed the SCM & logistics operations, developing supply chain capabilities to ensure business expansion, cost reduction, service improvement, and profitability
- Attained industry-leading scores on service and cost parameters
- Expanded supply network, setting up warehouses and picking and delivery capacity for different business verticals/geographies
- Led cross-functional teams to successfully launch new products, meeting deadlines and budgets.
- Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
- Revamped operational plans to refocus staff and align processes with business objectives.
- Supervised statutory compliances for the supply chain network
- Secured costs below 1.5% of sales, positioning SHOPX as the leader in burn reduction among e-B2B players
- One of the first e-B2B supply chains to successfully serve all markets during the COVID-19 related lockdown in 2020
- Created systems and processes to attain industry-leading service to small towns
- Directed rapid, local deliveries of mobiles, accessories, FMCG, and groceries under the SHOPX-Plus brand
- Spearheaded and oversaw expansion from 7 to 20 processing hubs, and 10 to 100+ delivery hubs between Oct 2018 to Feb 2019; coordinated with brands to reach their products to untapped markets in smaller towns; expanded serviceable towns from 24 to 400+.
- Initiated D2R service to help small regional brands expand their geographical reach
- Reduced turnover rates in the 1200+ team, by creating a positive work environment with clear expectations and support systems in place.
- Slashed the costs by 65% (from 5% to below 2% of sales) and augmented delivery timelines by 60% (from 5 days to 2 days) in a year (2017-2018).
- Improved Days of Inventory from 15 to 5.
- Designed processes to successfully service peripheral small towns (India 2) within 48-72 hours.
- Led projects to slash total SCM costs from Rs. 54 M to Rs. 17 M in April-June 2020, reducing supply chain costs to lower than pre-Covid.
Co-Founder
ESS ESS Trade International LLP
Mumbai, Maharashtra
09.2016 - 08.2017
- Provided strategic consultancy to the industry related to International and National Trade, Supply Chain Transformations, and Cold Chain Operations
- Offered consultancy services to several clients, resulting in improved business efficiencies by ~ 20-25%
- Grew the customer base through targeted outreach and networking events.
- Established foundational processes for business operations.
Deputy General Manager Supply Chain
Godrej Hershey Limited / Hershey India Private Limited
Mumbai, Maharashtra
02.2010 - 04.2016
- Led the Logistics & Planning functions.
- Redesigned the supply chain network multiple times, consistent with global enterprise strategy.
- Developed and executed annual business plans, resulting in consistent revenue growth.
- Developed systems and processes that covered sourcing, production, inventory management, shipment, delivery, and stock movements
- Spearheaded the end-to-end supply chain planning and optimization functions and initiated the demand & supply planning and S&OP processes and built them up to industry standards
- Initiated and executed warehouse space optimisation projects, multi-modal transportation, and cold-chain infrastructure.
- Formed a crucial part of several corporate and Global initiatives, streamlining operations by identifying inefficiencies and implementing process improvements.
- Facilitated cross-functional collaboration to drive successful project completion within deadlines.
- Oversaw departmental budgeting, ensuring financial sustainability and responsible resource allocation.
Manager Logistics & Distribution
Heinz India Private Limited
Mumbai, Maharashtra
06.2000 - 02.2010
- Oversaw inventory management, optimizing stock levels, and reducing waste, maintaining 95% on-time supplies and reduced inventory turns (7.8 to 15.3 per year), supporting the highest growth in the FMCG/Foods sector in India.
- Propagated the fortnightly demand & supply planning cycle, slashing stock-out situations by 20%.
- Managed OTIF scores of 90%+ (Class A) in the 2008-10 period; augmented forecast accuracy from 60% in 2007 to 80%+ in 2009.
- Secured a total of INR 30 M savings in primary freight over budgets, in the 2006-10 period.
- Designed and deployed a roadmap of multi-modal (Rail + Road) transportation for 30% of total primary movements, resulting in a saving in costs of INR 5 M per annum and reducing transit damages by 40% (INR 0.8 M p.a.).
- Initiated logistics network and onboarded 3PL partners to supply neighbouring countries and SAARC nations from Indian production facilities.
- Controlled costs to keep business operating within budget and increase profits.
- Accomplished multiple tasks within established timeframes.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
MBA - Operations Management
Indian Institute of Management Bangalore
Bengaluru, India 07.1998 - 03.2000
Bachelor of Engineering - Metallurgical Engineering
Malaviya NIT, Jaipur
Jaipur 11.1991 - 10.1995
Skills
Operations management
Budget administration
Cross-functional collaboration
Business forecasting
Organizational development
Executive leadership
Operations oversight
Strategic planning
Planning and execution
Cost savings and reduction
Compliance management
Contract negotiation
Change management
Business process reengineering
Logistics management
Process improvement
Long-range goal setting
Organizational skills
Problem-solving abilities
Multitasking Abilities
Relationship and team building
Continuous improvement
Analytical thinking
Decision-making
Self motivation
Teamwork and collaboration
Management team leadership
Critical Competencies
- C-level integration & decision-making
- Building and Leading World Class Teams
- Managing Large and Diverse Partnerships
- High-stakes programs, delivery framework, and governance
Value Proposition
- Expertise in managing operations and supply chain to gain maximum efficiency at the lowest cost.
Coursework
One-week refresher course on Supply Chain Management, IIM, Ahmedabad, 2006
Timeline
Chief Operating Officer
Pi EV Solutions (P) Ltd.
02.2022 - Current
Senior Director Supply Chain
10i-Commerce Services Private Limited (SHOPX)
08.2017 - 08.2021
Co-Founder
ESS ESS Trade International LLP
09.2016 - 08.2017
Deputy General Manager Supply Chain
Godrej Hershey Limited / Hershey India Private Limited
02.2010 - 04.2016
Manager Logistics & Distribution
Heinz India Private Limited
06.2000 - 02.2010
MBA - Operations Management
Indian Institute of Management Bangalore
07.1998 - 03.2000
Bachelor of Engineering - Metallurgical Engineering
Malaviya NIT, Jaipur
11.1991 - 10.1995