Summary
Overview
Work History
Education
Skills
Accomplishments
Corporatetrainings
Certification
Computerknowledge
Work Availability
Disclaimer
Timeline
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Shoukath Ali

Shoukath Ali

Human Resources
Bengaluru,KA

Summary

  • Strategic and results-oriented HR leader with 16+ years of progressive experience in HR Business Partnering, Talent Management, and HR Operations. Proven ability to align people strategies with business goals to enhance workforce engagement, retention, and organizational performance. Adept at managing HR functions for workforces of 3,500+ employees and leading cross-functional teams to deliver scalable, data-driven HR solutions. Promoted four times during a 16-year tenure at Concentrix, culminating in a Site HR Leader (Manager) role—reflecting consistent leadership, innovation, and operational excellence. Seeking to contribute to a growth-focused organization by driving impactful HR initiatives and cultivating high-performance cultures.

Overview

18
18
years of professional experience
2
2
Certificates

Work History

Manager Human Resources / Site Lead

Concentrix Daksh Business Services
Bengaluru, Karnataka
3 2008 - 12.2024

Led HR strategy and operations for a global workforce of 3,500+ employees across multiple business verticals.

  • Leadership & People Strategy: Directed a team of six HR Business Partners to execute people initiatives aligned with business goals, enhancing workforce engagement and operational alignment.
  • Attrition Management: Reduced monthly attrition from 10–12% to 4–5% through targeted retention strategies, early warning systems (EWS), and leadership engagement programs.
  • Spearheaded employee relations with a focus on legal compliance and empathy—resolving complex grievances, including POSH and salary parity issues. Achieved a 30% YoY reduction in complaints through proactive conflict resolution, policy education, and trust-building initiatives.
  • Led end-to-end HR policy rollouts—including Comp-Off payouts, leave enhancements, and pandemic-era benefits—through targeted town halls and manager sessions, resulting in smooth adoption, strong stakeholder alignment, and a 25% drop in policy-related inquiries.
  • Governance & Compliance: Delivered insights through governance meetings, aligned HR metrics with leadership goals, and ensured 100% compliance with labor laws by liaising with external authorities and legal teams.
  • Engagement & Culture: Spearheaded site-wide initiatives including R&R programs, festivals, skip-level connects, wellness workshops, and leadership roundtables to foster an inclusive, high-performance culture.
  • Operational Excellence: Managed statutory processes (PF, ESIC, gratuity, corporate insurance) and led onboarding through induction programs and IJPs, improving internal mobility and candidate experience.
  • Data-Driven HR: Leveraged HR dashboards and predictive analytics to drive decisions related to attrition, engagement, and performance trends, enabling proactive workforce planning.
  • Implemented talent management strategies—including Top Talent programs and customized learning interventions—through close collaboration with L&D and business leaders, driving high-potential engagement and boosting operational efficiency by 30%.
  • Diversity & Inclusion: Led DEI initiatives including sensitization workshops, women-centric safety programs, and cultural events. Ensured full POSH compliance and promoted well-being through emotional support platforms.
  • Cross-Functional Impact: Partnered with C&B teams on assessment center projects; managed HR procurement including vendor negotiations and CSR drives with NGO collaboration. Conducted IJP interviews to support internal talent progression.

HR Executive (in Contract Staffing)

GE Healthcare - GE BE Pvt Ltd
Bengaluru, Karnataka
10.2005 - 01.2008
  • Managed the end-to-end employee lifecycle, including onboarding/offboarding, C&B, MIS, and employee relations. Ensured seamless HR operations through data-driven support and engagement initiatives.

Assistant Consultant - Human Resource Development (SSG)

Ma Foi Management Consultants Ltd
Bengaluru, Karnataka
06.2005 - 10.2005
  • Handling payroll cycle (Comp & Ben), Employee Relations of the contract staffing till exit formalities.

Sr. Executive - Human Resources

SER (South Eastern Roadways)
10.2004 - 05.2005
  • During my tenure, I was in charge of all the HR functions relating to all the branches of the five Zones covering and was reporting to C.O.O
  • At the Corporate Office, Bangalore.

Education

Masters in Human Resource Management (MHRM) -

Christ College

Bachelor’s Degree in Business Management – BBM - undefined

Bangalore University

Skills

Business Partnering

Accomplishments

  • Successful HR Business Partner Certification Program
  • Successfully certified HRP Assessment.
  • Ovation Award (Good Team Player Award) 2009, GEM (Going Extra Mile) award for the year 2010
  • Won Thank You Award for the year 2011
  • 2017 Circle of Excellence Award
  • Unsung Hero Award – Nov 2017
  • Certificate of Appreciation from Country Leader

Corporatetrainings

  • Six Sigma Certified
  • High Performance HR Team from Breakthrough
  • FISH
  • Seven Habits
  • Executive Presence
  • Interpersonal Skills
  • Leadership Development program
  • Collaborate Effectively
  • Commn for Oprtnl Exclnc
  • Effective Presentation

Certification

Analyzing and Visualizing Data with Microsoft Power BI

Computerknowledge

Windows 2007, Windows XP, MS Office 97, 2007, 2008, Lotus Notes, Outlook, ERP Tools (PeopleSoft 9.1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Disclaimer

I, Shoukath Ali hereby declare that all the information mentioned above are true, correct and complete to the best of my knowledge and belief.

Timeline

Naukri Maestro Recruiter Program Certification

04-2025

Analyzing and Visualizing Data with Microsoft Power BI

03-2025

HR Executive (in Contract Staffing)

GE Healthcare - GE BE Pvt Ltd
10.2005 - 01.2008

Assistant Consultant - Human Resource Development (SSG)

Ma Foi Management Consultants Ltd
06.2005 - 10.2005

Sr. Executive - Human Resources

SER (South Eastern Roadways)
10.2004 - 05.2005

Masters in Human Resource Management (MHRM) -

Christ College

Bachelor’s Degree in Business Management – BBM - undefined

Bangalore University

Manager Human Resources / Site Lead

Concentrix Daksh Business Services
3 2008 - 12.2024
Shoukath AliHuman Resources