Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

SHOUKATHALI MTP

Kannur

Summary

A highly experienced hospitality professional with 30+ years in the industry, including over 12 years in the F&B sector in Kuwait. Adept at barista operations, team leadership, and customer service, with a strong foundation in hotel operations, cashiering, and housekeeping supervision. Passionate about delivering quality service and maintaining high operational standards.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Lead Barista

88 Coffee
Ardiya
02.2018 - 12.2024

Lead Barista

Alchemy Coffee Lab
Kuwait City
03.2015 - 02.2018

Barista

Costa Coffee
06.2012 - 03.2015

Receptionist

Hotel Residency
Majestic, Bangalore
07.2006 - 03.2012
  • - Managed front desk, reservations, and guest check-in/out.
  • - Handled telephone inquiries, guest records, and daily reporting.

Lamination Supervisor - Auto Glass Division

Rifai Glass Factory
Ahmadi
06.2000 - 03.2006

Housekeeping Supervisor

Hotel Regency
Majestic, Bangalore
06.1995 - 04.2000
  • - Supervised room cleaning and laundry operations.
  • - Ensured housekeeping standards and staff management.

Cashier

Renowned Restaurant
Bangalore
06.1990 - 05.1995
  • - Handled billing, daily cash reconciliation, and customer service.
  • - Maintained cash register operations and records.

Education

Higher Secondary Education -

Calicut University
Kerala
01.1990

Secondary Education -

Kerala State Board
Kerala

Skills

  • Expert in Specialty Coffee & Beverage Preparation
  • Coffee Shop Management & Team Supervision
  • Food Safety & Hygiene Standards
  • Inventory & Stock Control
  • Guest Services & Front Desk Operations
  • Multilingual Communication: English, Arabic, Hindi, Malayalam, Tamil, Kannada

Certification

  • Certified in Barista & Flat White Coffee Preparation - Costa Coffee Training Program
  • In-house leadership and hygiene training (Alchemy Coffee Lab)

Languages

English, Hindi, Malayalam, Kannada, Arabic

Timeline

Lead Barista

88 Coffee
02.2018 - 12.2024

Lead Barista

Alchemy Coffee Lab
03.2015 - 02.2018

Barista

Costa Coffee
06.2012 - 03.2015

Receptionist

Hotel Residency
07.2006 - 03.2012

Lamination Supervisor - Auto Glass Division

Rifai Glass Factory
06.2000 - 03.2006

Housekeeping Supervisor

Hotel Regency
06.1995 - 04.2000

Cashier

Renowned Restaurant
06.1990 - 05.1995

Higher Secondary Education -

Calicut University

Secondary Education -

Kerala State Board

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SHOUKATHALI MTP