SHOUKATHALI MTP
Kannur
Summary
A highly experienced hospitality professional with 30+ years in the industry, including over 12 years in the F&B sector in Kuwait. Adept at barista operations, team leadership, and customer service, with a strong foundation in hotel operations, cashiering, and housekeeping supervision. Passionate about delivering quality service and maintaining high operational standards.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Lead Barista
88 Coffee
Ardiya
02.2018 - 12.2024
Lead Barista
Alchemy Coffee Lab
Kuwait City
03.2015 - 02.2018
Barista
Costa Coffee
06.2012 - 03.2015
Receptionist
Hotel Residency
Majestic, Bangalore
07.2006 - 03.2012
- - Managed front desk, reservations, and guest check-in/out.
- - Handled telephone inquiries, guest records, and daily reporting.
Lamination Supervisor - Auto Glass Division
Rifai Glass Factory
Ahmadi
06.2000 - 03.2006
Housekeeping Supervisor
Hotel Regency
Majestic, Bangalore
06.1995 - 04.2000
- - Supervised room cleaning and laundry operations.
- - Ensured housekeeping standards and staff management.
Cashier
Renowned Restaurant
Bangalore
06.1990 - 05.1995
- - Handled billing, daily cash reconciliation, and customer service.
- - Maintained cash register operations and records.
Education
Higher Secondary Education -
Calicut University
Kerala01.1990
Secondary Education -
Kerala State Board
KeralaSkills
- Expert in Specialty Coffee & Beverage Preparation
- Coffee Shop Management & Team Supervision
- Food Safety & Hygiene Standards
- Inventory & Stock Control
- Guest Services & Front Desk Operations
- Multilingual Communication: English, Arabic, Hindi, Malayalam, Tamil, Kannada
Certification
- Certified in Barista & Flat White Coffee Preparation - Costa Coffee Training Program
- In-house leadership and hygiene training (Alchemy Coffee Lab)
Languages
English, Hindi, Malayalam, Kannada, Arabic
Timeline
Lead Barista
88 Coffee
02.2018 - 12.2024
Lead Barista
Alchemy Coffee Lab
03.2015 - 02.2018
Barista
Costa Coffee
06.2012 - 03.2015
Receptionist
Hotel Residency
07.2006 - 03.2012
Lamination Supervisor - Auto Glass Division
Rifai Glass Factory
06.2000 - 03.2006
Housekeeping Supervisor
Hotel Regency
06.1995 - 04.2000
Cashier
Renowned Restaurant
06.1990 - 05.1995
Higher Secondary Education -
Calicut University
Secondary Education -
Kerala State Board
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