Shounak Roy
Kolkata
Summary
Experienced State Coordinator with 7+ years of experience in customer service, operations Management, Purchase Order Collection, Logistics, Timely Payment Collection. Travelling to client location for monthly or fortnightly meeting & updating the progress of project. Skilled in monitoring & evaluating teams, motivating personnel, designing & implementing new processes.
Overview
7
7
years of professional experience
Work History
Associate Consultant( State Coordinator)
ATOS India Pvt Ltd
Kolkata
09.2019 - Current
- Provide planning & support daily to team, including scheduling and coordinating meetings, managing calendars, and preparing presentations
- Maintain & update MIS data from team & client ensuring accuracy of information
- Generated weekly/monthly reports and presentations for management review
State Coordinator
Magna Infotech (ATOS India Pvt Ltd)
Kolkata
04.2018 - 09.2019
- Processed customer orders and invoices in a timely manner
- Developed and implemented procedures and policies to improve efficiency and customer service
- Adapted quickly and efficiently to changing priorities and deadlines
Education
Post Graduate Diploma in Hardware & Networking -
NIIT
09.2012
Bachelor of Computer Application -
George College
07.2010
Skills
- Organizational Skills
- Time Management
- Interpersonal Skills
- Teamwork
- Communication Skills
- Leadership
- Project Management
- Problem-solving
- Adaptability
- Project coordination
- Team collaboration
- Customer support
- Problem solving
- Client relationship management
Personal Information
- Date of Birth: 04/30/89
- Nationality: Indian
- Passport: Yes
- Relationship Status - Married
Awards
- Accolade Award Bronze, 2023
- Accolade Award Bronze, 2024
Ctc
Annual CTC Rs. 8,51,000/
Timeline
Associate Consultant( State Coordinator)
ATOS India Pvt Ltd
09.2019 - Current
State Coordinator
Magna Infotech (ATOS India Pvt Ltd)
04.2018 - 09.2019
Post Graduate Diploma in Hardware & Networking -
NIIT
Bachelor of Computer Application -
George College