Tours and Travels
SHOUVANIK ROY
Sr. Executive - Human Resource
Athlone,Co. Westmeath
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Result-oriented HR professional with knowledge and experience of 360 recruiting, well-versed in developing and strengthening relationships with internal team members, companies and applicants in order to quickly fill open technical positions with best-fitting candidates. Proficient in sourcing and sorting resumes, focuses on building trust and developing effective recruitment strategies and candidate pipelines to meet company employment needs.
Overview
8
8
Years of professional experience
5
5
Months of HR Executive experience
2
2
Languages
Work History
Sr. HR Executive
e.Soft Technologies Pvt. Ltd.
Kolkata, India
2021 - 2022
- Managed various processes of recruitment including framing job advertisements, reviewing and screening applications as per job profiles and finalizing the process of appointments.
- Communicated with clients, understand job descriptions and planed recruitment process accordingly.
- Learned to communicate effectively and efficiently with candidates with various skillsets preferably from Product and Service-based IT industries.
- Managed team of 3 interns; assigned daily activities and monitored the progress for achieving growth targets aggressively.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Cold called passive candidates and effectively concluded 60+ CVs as a team, on daily basis, and taking notes of candidate’s primary skillsets, CTC, location, etc.
- Created multiple trackers using MS Excel and Google Sheets and updated details as per respective clients’ open positions.
- Built network of qualified passive candidates and developed database based on skillsets in advance of need.
- Pre-screened resumes as per clients’ requirements prior to sending them to corporate hiring managers for consideration.
- Assisted clients and recruiting teams in scheduling video and on-site interviews.
- Followed with candidates to submit assignments on time and shared interview feedback.
- Explained salary structure and negotiate with candidates as per clients’ budgets.
- Managed all required correspondences related to appointments and confirmation of new employees.
- Followed up with selected candidates, collected required documents and effectively communicated with them frequently for successful onboarding.
- Knowledge of managing increment, transfer, appraisal, and entertainment of all employees at various levels in an organization.
- Ability to manage all HR administrative work.
HR Internship
e.Soft Technologies Pvt. Ltd.
Kolkata, India
2021 - 2021
- Assisted internal HR team to build candidate database for various positions.
- Sourced and connected potential candidates via LinkedIn.
- Hands on experience on LinkedIn Recruiter tool.
- Managed 2 projects every week; Each project consists of 100+ profiles of potential candidates.
- Explained job description to the interested candidates.
- Effectively and efficiently communicated with candidates which helps in building trust and collected their resumes.
- Forwarded resumes to the internal HR team for further screening.
Associate
Globiva Service Pvt Ltd
Kolkata, India
2020 - 2021
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Managed over 50 customer calls per day and maximized customer interactions by promptly identifying needs and wants which increased customer satisfaction significantly
- Mentored and coached new hires and other team members on daily performance and conducted evaluations to constructively address concerns to provide FCR over call or email
- Generated KRA (Key Result Areas) reports on MS Excel and published them on an hourly and daily basis
- Monitored call queue to make sure calls get picked within SL and ensure the team maintained basic hygiene
Customer Support Associate
OnProcess Technology
Kolkata, India
2015 - 2019
- Responsible for monitoring and tracking of shipments on daily basis and accepting tenders as per availability of lanes
- Communicated with carriers and transport services to ensure on-time Pickup and Delivery
- When shipments were at risk or delayed, communicate with brokers or managers and follow up with carrier for earliest delivery
- Worked on Comdata and provided Comchecks to the carrier and driver while ensuring their authenticity for seamless transition of shipments and validated, updated and maintained invoice records
- Created work orders based on the type of equipment required for loading and unloading shipments
Customer Support Executive
First Source Solution
Chennai, India
2013 - 2014
- Monitored usage of Voice and GPRS Data for International Roaming Customers
- Predicted future usage and maintained secure ratio between credit limits and overall usages
- Informed customers about their IR usage and explained about the International Roaming services and discount packs
Technical Associate
Sutherland Global Services
Chennai, India
2011 - 2012
- Performed troubleshooting of computers for US and Canadian customers
- Assisted them with Network issues and factory restore
- Processed repair orders and follow-up with customers for repair and delivery status
- Provided product information and assisted customers with basic technical issues
Education
MBA - Post Graduate Diploma in Business Management – HRM
NMIMS Global Access School For Continuing Edu
India 2020 - Current
Bachelor of Commerce -
Himalayan University
India 2015 - 2018
Skills
Talent Management
Timeline
Sr. HR Executive
e.Soft Technologies Pvt. Ltd.
2021 - 2022
HR Internship
e.Soft Technologies Pvt. Ltd.
2021 - 2021
MBA - Post Graduate Diploma in Business Management – HRM
NMIMS Global Access School For Continuing Edu
2020 - Current
Associate
Globiva Service Pvt Ltd
2020 - 2021
Customer Support Associate
OnProcess Technology
2015 - 2019
Bachelor of Commerce -
Himalayan University
2015 - 2018
Customer Support Executive
First Source Solution
2013 - 2014
Technical Associate
Sutherland Global Services
2011 - 2012
Interests
Cooking
PC Gaming
Personal Info
Father's Name: Shiv Shankar Roy
Nationality: Indian
Residency Permit: Stamp 1G
Current Address: 7, Church Walk, Bastion Court, Connaught St. Athlone, Co. Westmeath, N37 NP21
Personal Info
Father's Name: Shiv Shankar Roy
Nationality: Indian
Residency Permit: Stamp 1G
Current Address: 7, Church Walk, Bastion Court, Connaught St. Athlone, Co. Westmeath, N37 NP21
Declaration
I hereby declare that all the information mentioned above are true to the best of my knowledge.
Date:
Shouvanik Roy
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