Shouvik Dutta

Distribution of ATM services and operations, Insurance & Loans through Franchise Business Model at assigned and targeted towns.

• Job Description:
• 1. In charge of the Business Operations in the following districts: i) North & South 24 Parganas, ii) Howrah, iii) Hugli, iv) Nadia, and v) Kolkata (HQ).
• 2. Site rollout through franchise, as per geography planned and periodical maintenance, and drive transactions based on quarterly targets.
• 3. Managing cash replenishment agencies like CMS and Secure Value as our loading partner to secure smooth cash operation and nullify the cash out percentage.
• 4. Managing Vendor and Franchise for smooth operations at the allocated districts.
• 5. Implementation of the marketing programs to drive transactions.
• 6. Site productivity and P&L of the sites.
• 7. Driving - Site efficiency, Site Up-keeping, hygiene, Reduction of cash downtime, increase availability, and maintaining a healthy adherence to loading.
• 8. Budget management - To reduce operational costs, thus increasing site profitability.
• 9. Going by populations and population of Bank A/C holders, expansion of services at the identified top towns, industrial areas in the districts mainly in the Tier 1-6 town categories.
• 10. Monitoring ROI of the partner and encouraging expansion

As an ABM, my KPI was to drive revenue (primary, secondary, and tertiary) from LED, wire, and fans business in North 24 Parganas, South 24 Parganas, Nadia, and Midnapore districts, and Kolkata. Have directly taken care of the Super Stockists and the Distribution channel across the mentioned districts

• Job Description:
• 1. Controlled Channel Distribution network for Syska LED, Fans and Wire
• 2. Direct on Role team size assigned with 3 ASMs, 3 TSMs, and 15 Sales Officers. Handling a current revenue turnover of 2 Cr.
• 3. Achieving SKU-wise sales target, including weekly Primary of Super Stockist, and P2 and P3 of Distributors
• 4. Ensuring a proper cash flow system in the market by implementing CASH and CARRY, thus helping in increasing the capital rotation and keeping a close track of regular market collection
• 5. Develop channel in the new markets and expansion of outlets and Direct Dealer
• 6. Organizing periodical dealer and electrician meetings to enhance sales.

Taking care of the Mobility Business of a JC town. Driving sales and distribution in the definite JC town. Handling a team of 3 On Role TSMs to assist in driving business.

• Job Description:
• 1. Achieve sales target for assigned geography/Branch and handling a team size of 3 On Role TSM and 14 Off Role Executives
• 2. Manage various distribution channels: Prepaid and Postpaid
• 3. Plan and achieve product-wise growth, and develop channels in the new markets.
• 4. Drive device activation and recharge business through distributors, and manage key retail outlets.
• 5. Ensure implementation and compliance of policies and processes
• 6. Monitor and train the team and channel partners
• 7. Ensuring profitability and viability of the distributors, and assisting them in business to earn him his KPI
• 8. Quality of customer acquisition by ensuring high-value acquisition and a good M3 percentage,
• 9. Gaining market share, in terms of revenue and acquisition, in order to maintain market leadership, 1
• 10. Handling a monthly business turnover of 3.5 crore.

• As a TSM, I managed the channel S&D of Airtel Mobility, Data device, and Airtel Payments Bank in Kolkata, focusing on quality gross adds, MNP, sales, and revenue collection. I also implemented high value products to prevent customer churns. My responsibilities included ensuring business growth, ensuring distributor profitability, ensuring quality customer acquisition, and managing a monthly revenue turnover of 3.5 crores.

• Taking care of Reliance Post-paid business through DSA channel in Kolkata

• Taken care of Prepaid Mass Distribution in South Kolkata with a retail Base of 700 outlets

• Looked after 7 Docomo branded retail stores with a team of 14 sales representatives in West Kolkata

• Looked after Prepaid Mass Distribution in a definite territory of South Kolkata with a retail Base of 800 outlets

• Taking care of the channel sales and distribution of Airtel Mobility, Data device, Airtel Money in ROB

• Direct sales floor activities, maintaining daily compliances