Shouvik Tarafdar
Near kamalpur Hindumilan Mandir, Chakdaha, Nadia
Summary
Housekeeping professional with over 3 years of experience at ITC ROYAL BENGAL, a "luxury collection hotel", as a room Attendant in maintaining cleanliness and operational efficiency. Now I wanted to join as a Room Attendant to perform my next role. Proven ability in guest communication and maintenance reporting, fostering a welcoming environment. Dedicated to upholding hotel standards and enhancing guest experiences through effective teamwork.
Overview
4
4
years of professional experience
Work History
Housekeeping Room Attendant
ITC ROYAL BENGAL
Kolkata
05.2022 - Current
- Cleaning guest rooms following ITC Royal Bengal's established standards.
- Organized linen and supplies to maintain efficient service delivery.
- Inspect rooms for cleanliness and ensured readiness for new guests.
- Report maintenance issues promptly to maintain hotel facilities.
- Collaborate with team members to meet daily cleaning schedules effectively.
- Manage inventory of cleaning supplies and restocked as needed.
- Communicate with guests to address special requests and preferences courteously.
- Communicate effectively with team members about daily assignments and task progress.
Pre Opening
WELCOME HOTEL
GAYA
08.2025 - 08.2025
- Functioned as dedicated team for photo shoot prior to opening
Pre Opening
ITC NARMADA
AHMEDABAD
06.2022 - 08.2022
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues.
Industrial Trainee
ITC SONAR & ITC ROYAL BENGAL
Kolkata
09.2021 - 03.2022
Education
BHM+BTS - Hospitality And Tourism Management
INTERNATIONAL SCHOOL OF HOSPITALITY MANAGEMENT
KOLKATA03-2024
High School Diploma -
SATISH CHANDRA MEMORIAL SCHOOL
CHAKDAHA03-2020
Skills
- Room cleaning and housekeeping standards
- Inventory management
- Maintenance reporting
- Guest communication
- Team collaboration
- Customer service and support
- Service delivery efficiency
- Time management
- Attention to detail
- Problem solving
Accomplishments
- Recieved Honesty award for returning guest valuables carefully.
- Recieved guest Recognition through mails from the guests.
Timeline
Pre Opening
WELCOME HOTEL
08.2025 - 08.2025
Pre Opening
ITC NARMADA
06.2022 - 08.2022
Housekeeping Room Attendant
ITC ROYAL BENGAL
05.2022 - Current
Industrial Trainee
ITC SONAR & ITC ROYAL BENGAL
09.2021 - 03.2022
BHM+BTS - Hospitality And Tourism Management
INTERNATIONAL SCHOOL OF HOSPITALITY MANAGEMENT
High School Diploma -
SATISH CHANDRA MEMORIAL SCHOOL
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