Shovan Mitra

A seasoned Benefits Manager with expertise in US 401K benefits administration, remote transition, operations management and HR functions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• Operations Management.
• Process Transition & Project Management.
• US Defined Contribution Benefit Administration.
• Learning & Development.
• HR Functions.

Operations management expertise with a focus on defining service standards, optimizing processes, and ensuring high customer satisfaction. Excellent leadership and team management skills, with a history of managing large teams and achieving targets. Driving business improvement initiatives by identifying work opportunities, cross domain opportunities, business continuity planning, process improvement initiatives etc.

Proficient in process transition and project management, including planning, implementation, change management, and coordination with business and IT partners. Have experience in transitioning work from onshore remotely.

Experience in US Defined Contribution Benefits Administration, including Payroll, Distribution, Hardship, Loan, Trust and Recordkeeping reconciliation, Recordkeeping tools & Plan Sponsor Benefits site Testing, Fund Reporting Services, Quality Review etc.

Well-versed in UltiPro. Managing HR operations, including recruitment, compensation, performance review cycle, and onboarding/termination procedures.

• Passport Number: P4489067
• Date of Birth: 01/10/86
• Visa Status: Valid US B1/B2 Visa until 2027

NIPA