Showkath Nagari
Hyderabad
Summary
Dynamic and results-oriented IT professional with 7+ years of experience in the industry. Skilled in troubleshooting infrastructure-level issues across Windows,Tanium,Altiris, VMware, Azure, AWS, Active Directory, Nutanix, and MAC. Eager to adopt new technologies, including Azure DevOps, Kubernetes, and Terraform, to drive success in cloud environments.
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Engineer, Enterprise Collaboration - Architecture
Inter Continental Exchange (ICE)
01.2025 - Current
- Administered and hardened enterprise infrastructure across Windows Server (2008, 2012R2, 2016, 2019, 2022) in both physical and virtual environments.
- Achieved 100% monthly patch compliance by formulating and executing patch management workflows in Tanium and Altiris, integrating patch lists, deployments, maintenance windows, custom queries, and compliance reporting.
- Managed Entra ID (Azure Active Directory) for identity and access governance, alongside on-prem Active Directory and ARS console for user, computer, and group administration.
- Oversaw VMware vCenter operations such as vMotion, disk expansion, and server hardening to maintain performance and scalability.
- Maintained endpoint and server compliance using SentinelOne and Tanium security tools.
- Monitored infrastructure health and performance with Splunk, Spectrum, and Polar NG.
- Configured and managed DHCP services and administered RSA Authentication Manager console for secure multi-factor authentication.
- Conducted root cause analysis of infrastructure issues, documented resolutions, and contributed to knowledge base improvement.
- Automated routine operational tasks with PowerShell scripting, improving efficiency and reducing manual effort.
- Supported migration projects ensuring smooth transition of systems and applications.
Collaborated with vendors (Microsoft, Tanium) to troubleshoot and resolve complex infrastructure challenges, ensuring minimal downtime and optimized performance. - Developed standard operating procedure for issues
- Compiled monthly reports detailing server health checks and disk utilization metrics. Generated comprehensive patch compliance history and performance reports for Polar NG and Spectrum. Produced in-depth analyses of Sentinel One and Splunk data to monitor system integrity.
Windows & Cloud Administrator
Unisys Pvt Ltd
12.2023 - 01.2025
- Managed Azure Active Directory and on prem AD, including user groups, authentication, and single sign-on (SSO).
- Proficient in Azure VMs, AWS instances, and have basic knowledge of Google Cloud Platform (GCP).
- Created and maintained over 200 AWS Workspaces.
- Conducted monthly patching and resolved workspace-related issues.
- Successfully managed VMware vCenter, deploying and configuring multiple virtual machines (VMs).
- Handled Nutanix infrastructure, including AHV upgrades, snapshots, and management through PRISM Central and Prism Element.
- Diagnosed end-user issues and identified root causes.
- Maintained SLAs following ITIL practices, documented procedures, and actively participated in meetings.
- Managed network print servers and the Equitrac tool.
- Raised tickets with vendors (e.g., Kofax) as needed.
- Performed SCCM patching and monthly server patching and remediation.
- Worked with network drive requests, access permissions and DFS.
- Configured and managed hundreds of Windows servers, adept at troubleshooting issues.
Windows & Cloud Administrator
Tata Consultancy Services Pvt Ltd
07.2018 - 12.2023
- Proficient in managing Azure Active Directory, users, groups, RBAC, authentication, and implementing conditional access policies.
- Demonstrate knowledge on - Synchronized on-premises Active Directory with Azure AD using Azure AD Connect and Azure AD Domain Services.
- Demonstrate knowledge on : Azure Virtual Machines, Network Security Groups, Firewall, Load Balancers, VPN, DNS, DHCP and V Net Peering for various projects and environments.
- Configured and tested Windows Server operating systems with roles features.
- Good knowledge on backup for critical data protection against loss or corruption events, data migration.
- Created and managed user accounts, groups, and permissions in on prem AD.
- Supported multiple clients and 2000+ users and virtual desktops for specific location, investigated end-user system level issues and provided solutions by testing work environments, using diagnostic tools such as Event Viewer and Task Manager.
- Proficient in managing VMware vSphere environments, including ESXi hosts, vCenter Server.
- Deployed and configured virtual machines, templates, and snapshots.
- Ensured compliance with security best practices by configuring access controls, firewalls, and security policies.
- Monitored and addressed vulnerabilities in the virtual infrastructure.
- Diagnosed and resolved issues related to VM performance, connectivity, and resource contention.
- Managed patching and upgrades for ESXi hosts, vCenter, and VMware tools.
- Deployed and maintained enterprise Operating Systems such as Windows 10 and Windows Server 2019, ensuring system security compliance with Microsoft Defender and Bit Locker.
- Assisted users with software installations, hardware troubleshooting, and connectivity issues.
- Deployed and managed software using tools like SCCM or Intune.
- Ensured timely updates and patches for client systems.
- Troubleshot login issues and profile corruption.
- Troubleshooting printer related issues.
- Proficient in configuring and managing macOS systems using JAMF, ensuring optimal performance and security.
Education
Bachelor of Science - Computer Science
SSGS AIDED DEGREE COLLEGE
Guntakal, AP05.2018
Skills
- Tanium - Advanced
- Altiris - Advanced
- Azure IAAS - Advanced
- Azure Active Directory - Advanced
- Azure Networking - Intermediate
- Azure VM - Intermediate
- AWS - Intermediate
- GCP - Intermediate
- Windows - Advanced
- VMware - Advanced
- MAC - Intermediate
- Problem-Solving - Advanced
- Critical Thinking - Advanced
- Teamwork and Collaboration - Advanced
- Google Workspace - Intermediate
- Multitasking Abilities - Advanced
- Organization and Time Management - Advanced
- Nutanix - Intermediate
Certification
- 2018-08 ITIL Foundation certification
- 2022-08 Azure Fundamentals AZ 900 certification
- 2023-08 Generative AI Fundamentals certification
- 2025- 12 Tanium Patch Admin
Awards
STAR PERFORMER Award by Tata Consultancy Services for FY 2020-2021., ALLY OF BUSINESS Award by Tata Consultancy for Infra Support provided during Covid - 19 Pandemic
Timeline
Engineer, Enterprise Collaboration - Architecture
Inter Continental Exchange (ICE)
01.2025 - Current
Windows & Cloud Administrator
Unisys Pvt Ltd
12.2023 - 01.2025
Windows & Cloud Administrator
Tata Consultancy Services Pvt Ltd
07.2018 - 12.2023
Bachelor of Science - Computer Science
SSGS AIDED DEGREE COLLEGE