Shrabana Mitra Banerjee

Process Engineer, 09/2024 - Present

• Managed a team of four contributors within Finance to implement Business Process Management standards.
• Conducted comprehensive research and developed specific business cases with strategic recommendations.
• Prepared detailed project proposals to strengthen business development activities, and enhance the project pipeline.

Process Engineering Associate, 4/2023 – 08/2024

• Worked collaboratively with stakeholders from across the globe to complete Risk and Control Self-Assessment (RCSA) RAUs within Finance.
• Produced service and process mappings for 15 RAUs, identifying time-saving opportunities along the way that reduced engagement completion time by 30%, enabling the team to deliver ahead of schedule.

Process Engineering Administrator, 02/2021 – 04/2023.

• Leveraged process modeling tools (BPMN, iGrafx) to document the current state of a process with company standards, ensuring adherence to regulatory requirements.
• Supported process improvement initiatives by conducting a thorough analysis of workflow data, identifying gaps, and providing actionable recommendations to enhance efficiency and compliance with internal policies.

• Oversaw daily operations for multiple high-profile clients, including Fortune 500 companies.
  Managed Defined Contribution and Defined Benefits plans from initiation to termination, ensuring regulatory compliance.
• Collaborated with Process Owners, SMEs, and Risk Management teams to identify and mitigate operational risks.
• Applied Lean Manufacturing principles and Six Sigma methodologies to reduce costs and improve processes.
• Conducted Root Cause Analysis to implement corrective actions addressing inefficiencies.
  Executed compliance testing for 401(k) plans, adhering to ISO 9001 standards and ensuring timely documentation.
• Directed performance management initiatives, aligning operational goals with business objectives.
  Facilitated team development activities to enhance overall performance and productivity.