Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Languages
Timeline
Generic
Shraddha Birari

Shraddha Birari

Pune

Summary

  • Total: 9.2 years. I have 4 years of experience as a System Support Administrator, and 5 years experience as an Automation/Manual Tester.
  • Proficient in using test automation tools such as Selenium WebDriver, TestNG, Maven, Jenkins, Cucumber, and Grid to develop automation testing scripts for web and client-server applications.
  • Experience in the working of hybrid automation frameworks with the Page Object Model, Page Factory, and Cucumber BDD framework in Selenium.
  • Extensive working experience in all phases of the Software Development Life Cycle (SDLC), including its methodologies such as Agile, SCRUM, and the Waterfall model.
  • Sound knowledge of the Object-Oriented Programming (OOP) concept.
  • Extensively used Java for test case automation.
  • I have experience in defect management tools, such as ALM and JIRA.
  • Experience working with different API testing tools, such as SOAPUI, Postman, etc.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Automation Test Engineer

SMG Infotech Pvt. Ltd.
02.2023 - Current
  • Testing on Microsoft Dynamics and Siebel CRM applications and automating the stable functionality regression pack.
  • Review and enhance test cases for automation feasibility.
  • Collaborate with the test lead or manager to define the scope of automation testing.
  • Design, develop, and maintain automated test scripts based on test cases.
  • Automated manual test cases using Selenium WebDriver with Java to improve the efficiency of testing.
  • Writing and Execution of Automation Test cases on different browsers.
  • Reported and tracked software defects using bug-tracking tools and assisted with root test planning phase to identify test cases suitable for automation cause analysis.
  • Participating in the Daily standup meeting to discuss open issues.
  • Positively contributing to the overall performance of the company through Consistent and high-quality work.
  • Understanding client requirements by studying functional documentation.
  • Doing API testing with Postman.
  • Prioritize Manual and Automation work in each sprint to make sure complete on time.
  • Collaborate with developers, product owners, and other stakeholders to understand requirements and ensure comprehensive test coverage.

Automation Test Engineer

Beyond Software & Consultancy (BSCS)
05.2024 - 08.2025
  • Led end-to-end test strategy, planning, execution, and closure for high-impact programs (APFN, OGI, SONALAKE/Aquila), achieving zero defect leakage in pre-production and production environments.
  • Delivered integrated testing across ServiceNow (ITSM) and SONALAKE (Aquila), performing functional and defect testing with JIRA, Postman, Swift, and Bump Tool; facilitated UAT demos and drove progress in daily scrums.
  • Migrated manual scenario tracking to Azure DevOps Test Plans, reducing manual effort by 60% and enabling real-time reporting adoption across internal and client teams.
  • Single-handedly managed testing activities for the OGI project, executing 60+ user stories and 10+ change requests across Agile/Hybrid workflows using Dynamics365, PSI, BillingBooth, and SmarterPay.
  • Owned daily and weekly execution of automation suites (sanity and regression) across Test and Pre-prod environments to ensure continuous quality checks.
  • Automated SONALAKE (Aquila) test suites using Selenium WebDriver with Java (Cucumber BDD), applying POM, parallel CI execution, and robust reporting to accelerate releases and cut manual effort.
  • Performed both manual and automated testing each sprint to deliver quality increments on time, maintaining sprint commitments and release schedules.
  • Conducted API testing with Postman and executed functional test cases informed by detailed analysis of client functional documents.
  • Logged and tracked defects in JIRA, collaborating closely with development teams to ensure timely resolution and closure.
  • Coordinated with cross-functional team members to make sure testing milestones were completed according to schedule and release plans.

Sr. Executive

Xoriant Solution Pvt. Ltd.
04.2019 - 12.2019
  • Testing on Salesforce application and automating the stable functionality of regression pack.
  • Responsible for writing and maintaining Selenium WebDriver scripts for Sanity and Regression testing.
  • Review and enhance test cases for automation feasibility.
  • Collaborate with the test lead or manager to define the scope of automation testing.
  • Design, develop, and maintain automated test scripts based on test cases.
  • Automated manual test cases using Selenium WebDriver with Java to improve the efficiency of testing.
  • Writing and Execution of Automation Test cases on different browsers.
  • Collaborate with developers, product owners, and other stakeholders to understand requirements and ensure comprehensive test coverage.
  • Doing API testing with Postman.
  • Prioritize Manual and Automation work in each sprint to make sure it is completed on time.
  • Reported and tracked software defects using bug-tracking tools and assisted with root test planning phase to identify test cases suitable for automation cause analysis.
  • Participating in the Daily standup meeting to discuss open issues.
  • Positively contributing to the overall performance of the company through Consistent and high-quality work.
  • Understanding client requirements by studying functional documentation.

Executive

Magna InfoTech Ltd
01.2017 - 01.2019
  • Testing on Salesforce application and automating the stable functionality regression pack.
  • Automated manual test cases using Selenium WebDriver with Java to improve the efficiency of testing.
  • Reported and tracked software defects using bug-tracking tools and assisted with root test planning phase to Identify test cases suitable for automation cause analysis.
  • Participating in the Daily standup meeting to discuss open issues.
  • Writing and Execution of Automation Test cases on different browsers.
  • Positively contributing to the overall performance of the company through consistent and high-quality work.
  • Understanding client requirements by studying functional documentation.
  • Doing API testing with Postman.
  • Prioritize Manual and Automation work in each sprint to make sure complete on time.
  • Contribute to test planning and strategy discussions.
  • Collaborate with the test lead or manager to define the scope of automation testing.
  • Collaborate with developers, product owners, and other stakeholders to understand requirements and ensure Comprehensive test coverage.

Technical Helpdesk Management

Wipro InfoTech LTD.
10.2010 - 09.2012
  • Co-coordinating with team member for monthly data, preparing Call Dashboard, SLA Measurement, violated call reason, Monthly Trend Analysis, Call Logging & Resolution Statistics, Remote Call Resolution Trend Analysis, Engineer wise call analysis, Alchemists engineer call report, Vendor Performance Report, VIP Calls Trend, Server Uptime & Downtime Report, Network Uptime & Downtime Report, Application uptime & downtime report, Assets Management, IMACD Performance Report, Category wise Count of Calls, WebEx Trend Analysis, Data card Trend Analysis, User Feedback, Initiatives, Achievements.
  • Windows Domain Administration, it includes Managing Active Directory, Creating new user, OU’s, Groups, and Profiles as per User requirement and for various Divisions.
  • User Management in Active Directory.
  • Vendor Management: - Coordinating with Vendor for new and used assets such as Printer, cartridges, laptops, desktop, and other peripherals.
  • Assets Management: - To keep an inventory of all assets which are assigned to the user as to what are the assets given to them.
  • Generating Daily /Weekly/ Monthly MIS reports.
  • Monitoring calls which are assigned to engineer till the call is resolved.
  • Monitoring progress of all escalated problems utilizing the problem management system.
  • Understanding, resolving, and communicating solutions to technical questions in a prompt and professional manners via email, phone, and live chat.
  • Performing advanced first level diagnosis of problems to help maintain a high first level problem resolution rate.
  • Resolve Software’s & Networking related problem through Net meeting and Dameware.
  • Liaising with internal departments (e.g., System Administration, Software Engineering, Business Development etc.) to gain maximum information and co-operation to aid in the problem resolution process.
  • Ensuring that technical help desk tickets are processed and completed in a timely and accurate manner through HPOV tool.

Blackberry Technical Support Engineer

Embee Software Ltd. (Wipro InfoTech)
12.2009 - 05.2010
  • Solving Customer queries regarding Blackberry Handheld and Services over the Phone/Email.
  • Handling Escalations and Executive Support.
  • Troubleshooting problem related to Email Service and internet.
  • Coordinating with the backend team for any network related issue faced by the customer.
  • Helping user to integrate new Email IDs on his Blackberry device.
  • Supporting and troubleshooting blackberry applications.

Technical Engineer

PCS Technology Ltd.
Reliance Corporate Park (RCP, New Mumbai)
02.2008 - 12.2009
  • Troubleshooting if issues of the users on LAN.
  • Configuration of computers in: Domain, Lotus Notes, Mail Archiving Systems, SAP client, Antivirus, Blackberry related issue.

Education

BCA - Information Technology

Manipal University
Jaipur
09.2025

Diploma in Information Technology -

Govt. Polytechnic
Nasik

Skills

  • Selenium WebDriver
  • Java
  • TestNG
  • Maven
  • Cucumber
  • BDD framework
  • Hybrid framework
  • Extent report
  • Jenkins
  • Log4J
  • Java
  • SQL
  • Manual testing
  • Automation testing
  • Selenium
  • Eclipse
  • Jira
  • Azure DevOps
  • HP ALM
  • Postman
  • API testing

Certification

  • ITIL Foundation
  • Manual Testing (Seed Infotech)
  • JCHNPP

Disclaimer

I hereby declare that the data furnished above by me are true to the best of my knowledge.

Languages

English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2

Timeline

Automation Test Engineer

Beyond Software & Consultancy (BSCS)
05.2024 - 08.2025

Automation Test Engineer

SMG Infotech Pvt. Ltd.
02.2023 - Current

Sr. Executive

Xoriant Solution Pvt. Ltd.
04.2019 - 12.2019

Executive

Magna InfoTech Ltd
01.2017 - 01.2019

Technical Helpdesk Management

Wipro InfoTech LTD.
10.2010 - 09.2012

Blackberry Technical Support Engineer

Embee Software Ltd. (Wipro InfoTech)
12.2009 - 05.2010

Technical Engineer

PCS Technology Ltd.
02.2008 - 12.2009

BCA - Information Technology

Manipal University

Diploma in Information Technology -

Govt. Polytechnic

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Shraddha Birari