Shraddha Dhage

• Developed and implemented deployment plans and strategies for products and services
• Coordinated with stakeholders and other teams to ensure successful deployment of applications and services
• Monitored and tracked deployment progress to ensure deadlines were met
• Developed and maintained deployment documentation and created deployment reports
• Troubleshot and resolved deploymentrelated issues and problems
• Developed and implemented automated deployment processes
• Trained and mentored team members in deploying services
• Team Leadership & Collaboration
• Team & Resource Management
• Escalation Handling
• Incident Management & Troubleshooting
• Cloud strategy and planning
• Continuous Improvement
• Cost Optimization
• Security & Compliance
• Interviewing & Hiring process

• Executed installation, configuration and maintenance of cloud applications and services on AWS
• Developed and maintained automation scripts to automate server deployment
• Monitored and optimized cloud infrastructure to ensure availability, scalability and security
• Developed and maintained tools to automate cloud deployments and manage cloud resources
• Implemented security and access control policies and procedures
• Diagnosed, troubleshot and resolved cloud application and service issues in a timely manner
• Developed and implemented cloud strategies and best practices
• Experience with Amazon Web Services (AWS), including AWS backup, S3, EC2, Lambda, VPN, VPC, AMS, Autoscaling, SNS, SES, Elastic transcoder, RDS, CloudWatch, CloudTrail, CloudFormation, Route 53, LightSail, ACM, KMS, Load balancer, CloudFront.
• Experience with Azure, including VM's, ASR, Runbook, Application gateway, Azure Firewall, Alerts.
• Design, develop and improve cloud infrastructure.
• Evaluating and improving existing AWS deployments.
• Standardize, automate, and document the setup of development and production environments.
• Help to improve the Security of infrastructure and cost optimization.
• Troubleshooting in Azure and AWS.

• Implemented best practices for cloud security and data protection
• Work on AWS services (AWS backup, S3, EC2)
• Work on SharePoint
• Monitor AWS service and servers using CloudWatch.
• Monitor fresh desk and assign tickets.
• Configure AWS CloudWatch alerts.
• Create MSP reports using Microsoft Power point.

I. Project – Reveal my food (US project) II. Project – TATA TELE BUSINESS (TTBS):

• Deploy code on serverless Lambda & maintain security.
• Deploy API & Connect to the Lambda Functions
• Create IAM user and group with proper permission.
• Security for API
• Create SQL database & SQL query.

II. Project – TATA TELE BUSINESS (TTBS):

Principle responsibilities:

• Supports sales/marketing team for business development.
• Assists with RFP/RFI responses, initial solution designs, solution assurance reviews, and readiness planning for partners.
• Operational discipline & collaborative influence: task focus, prioritization, quality execution, adherence to timelines, ownership of action, driving actions to closure via active collaboration.
• Upgrades skills and knowledge of modern technologies, products, and Solutions from time to time.
• Work on salesforce and empower.

Execution:

• Designs and architecture solutions for end customers based on products and allied technologies after assessing their pain points and business needs.
• Presents and demonstrates the solution benefits to all levels of the organization including the Executive’s level and overcomes.
• Objection leading to closure ensuring the Customers know the value and solutions of our products and services.
• Proof of concept setup and deployment.
• Customer enablement & pieces of training on various products and solutions.
• Assist in the timely closure of sales opportunities by effectively executing plans developed in conjunction with team members.

• Knowledge of network monitoring tools such as SolarWinds, Wireshark, and PRTG
• Proven ability to diagnose and resolve complex network performance issues
• Provide support for network infrastructure environment, respond to escalation notices, perform root cause analysis, and problem resolution.
• Provided support to data customers.
• Check connectivity issue. Provide a solution and if the issue is not resolved call register the complaint.
• Router (TP-LINK, D-LINK) configuration. Provide support and resolve the issue if the issue is not resolved.
• Take remote access to pc through any desk.