SHRADDHA DHOLE
Summary
Experienced in senior executive sales support with a strong background in assisting sales teams and enhancing customer satisfaction. Known for abilities in organizing and prioritizing tasks, managing client relationships, and implementing effective sales strategies. Significant contributions include streamlining processes to increase efficiency, improving team productivity, and fostering long-lasting client relationships. Strengths lie in communication skills, problem-solving ability, and adaptability in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Sr. Executive - Sales Support
GEODIS India Private Limited
06.2022 - Current
- Work within sales process & agreed KPI's for pricing.
- Created quotations for assigned customers and followed up to convert business.
- Followed up on pricing and negotiated to enhance profit margins.
- Developed operational and commercial standard operating procedures.
- Reporting to Regional Head for Monthly Progress towards assigned goals.
- Keeping Track records for Trade lanes and weekly report.
- Communicated internally and externally for pricing and product development.
- Interaction with sales, Product and Origin team for better outcome.
- Compiled feedback reports from customers.
Sales Coordinator - Sales Department
Freight System India Pvt Ltd
02.2021 - 05.2022
- Work within sales process & agreed KPIs for pricing.
- Creating quotations for assigned customers and follow up for business conversion.
- Followed up on pricing and negotiated terms to enhance profit margins.
- Coordinated agreement on commercials with customers and provided operational and commercial SOP.
- Reported monthly progress on assigned goals to Regional Head.
Sr. Executive - Business Development
Berrio Logistics India Pvt Ltd
03.2017 - 10.2020
- Planned, prepared, and met customers to onboard business from respective trade lanes or product vertical.
- Work within sales process & agreed KPI's.
- Established clear agreements on commercials with customers and provided operational and commercial SOPs.
- Plan towards delivering the budgeted GP every month.
- Addressed escalated customer concerns to ensure satisfaction and maintain relationships.
- Source sales leads from Market / events manifest and in house.
- Communicating with overseas, creating new trade lane.
- Reporting directly to Regional Head & Directors for Monthly Progress towards assigned goals.
- Proficiently handling Air, Sea, Export, Import, Clearance shipments.
Education
MBA - MARKETING MARKETING
University of Pune
01-2017
Bachelor's Degree - ENTC
AMARAVATI UNIVERSITY
01-2014
Diploma - ENTC Stream
Maharashtra State Board of Technical Education
01-2011
Secondary -
Maharashtra Board
01-2008
Skills
- Client acquisition
- Lead generation
- Client development
- Sales forecasting
- Sales reporting
- Customer retention
- Relationship management
- Profit margin negotiation
- Quotation management
- Business strategy
- Marketing intelligence
- Competitive analysis
- Client handling
Accomplishments
- Got Appreciation Award for Best Team Leader during 6-month Internship program.
- Got First Price in Entrepreneurship program for Presenting New Business Idea during MBA.
- Got Second Price for Directing and Producing Short Film During MBA.
Disclaimer
I hereby declare that information given above is correct and true.
Personal Information
Date of Birth: 12/12/92
Language Proficiency
- English
- Hindi
- Marathi
Timeline
Sr. Executive - Sales Support
GEODIS India Private Limited
06.2022 - Current
Sales Coordinator - Sales Department
Freight System India Pvt Ltd
02.2021 - 05.2022
Sr. Executive - Business Development
Berrio Logistics India Pvt Ltd
03.2017 - 10.2020
MBA - MARKETING MARKETING
University of Pune
Bachelor's Degree - ENTC
AMARAVATI UNIVERSITY
Diploma - ENTC Stream
Maharashtra State Board of Technical Education
Secondary -
Maharashtra Board