SHRADDHA KULKARNI

• Oversee member experience for a diverse community of over 700 professionals, ensuring a superior customer experience and building long-term engagement
• Lead initiatives to achieve revenue targets for Instant Office Solutions by generating leads, closing deals, and expanding client partnerships
• Manage a comprehensive event calendar for 6 cities, overseeing the planning, budgeting, and execution of events across Mumbai, Pune
• Successfully organized over 90 impactful events in two years, including corporate and community initiatives, while consistently maintaining high-quality standards
• Streamline event strategies and procedures for PAN India, introducing innovative processes to enhance efficiency
• Handle vendor negotiations independently and ensure cost-effective execution, contributing to member satisfaction and brand visibility
• Spearhead the brand standardization project to establish consistent processes and elevate the COWRKS brand
• Coordinate with internal departments and external stakeholders to oversee the successful opening of new center in Mumbai, ensuring seamless transitions from setup to member onboarding
• Look after center operations, ensuring high standards in facilities management and delivering exceptional services to members

Key Achievements:

• Consistently achieved and exceed IOS revenue targets, driving substantial business growth
• Recognized for elevating member satisfaction through strategic event planning and operational excellence

• Active participation in business deals and decisions for the company
• Key role in 603 The Co-working Space successes for starting 3 premises in 12 months
• End-to-end responsible for rolling out new office premises including site finalization, office layout, IT Infrastructure, Government authorities' relationship, etc
• Streamlining initial operations at the new centers by coordinating with the vendors (Software and Hardware)
• Tracking Project costs and the timeline for the rollout of new sites
• Analyzing challenges during starting of the new site & coordinate with Senior Management for resolution
• Coordination with the sales team and ensuring high-value client acquisitions ensue within the restricted timeline
• In the12 months, 603 The Co-working Space has acquired 300+ clients
• First Point of Contact for existing Clients as well as prospective leads
• Single-handedly manage and supervise all the centers' operations by applying proactive management strategies with the Community Managers of such respective centers
• Ensuring satisfied customers, growing sales with repeat business, and boosting profit by closing prospective leads
• Maintained detailed records of site progress, and inventories to better align goals with the company's priorities
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

• Client Servicing with Trinity Entertainment, Perfexion Events, Milestone to Memories for Various Wedding Events
• Hospitality with ESL Events, Subh Beginning at various weddings
• Artist Management with Wide Span Entertainment at Client Partner Meet (Platinum Corp)
• Operations with Gravity Concepts, Meltwater Events, Entertainment Trade, Perfexion Events, and The Event Casa at Various Wedding / Corporate Events
• Social Media with Lil Flea at Lil Flea Market Event
• Venue coordinator with Production Crew at Bryan Adams Music Concert
• Venue Coordination with70 EMG for Mumbai Film Festival
• RSVP Intern with The Wedding Junction at the Wedding Junction Show
• Venue Coordinator with Hyperlink Brand Solutions for Filmfare Awards2022

• Coordinated and single-handedly managed all the contestants throughout the show
• Assisted the Creative Team by preparing mood boards in a time-bound manner

• Created schedules and timelines for events
• Organizing Stand-Up comedy live events all over Maharashtra
• Recce of various event venues and maintaining its database
• Managing in-house artists (Comics) for their various shows

• Communicated with media weekly to build relationships and optimize press coverage
• Coordinated press releases and handled press inquiries for different projects
• Arranging press conferences, movie screening for press, media interviews etc
• End to end co-ordination with Artist, Production Team, and News Channel Representative
• End to end interaction with clients / prospects and working effortlessly in meeting the expectations of all the clients

• Developed familiarity with company services and promotions to accurately respond to client inquiries
• Assisted the project head with planning, development and implementation of various company projects and programs
• Prepared basic press releases, blogs and newsletters
• Team Coordinator with Artist, Production Team, and News Representatives
• Performed tasks and projects as assigned by the director of the company