Talented Human Resources Executive experienced in addressing company issues with a creative and innovative approach. Well-versed in evolving industry and employment market demands. Core competencies include benefits administration, compensation structuring, and recruitment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Team Lead - HR – Performance Coach
Policy bazaar Insurance Brokers Private Limited
11.2023 - 08.2024
Skilled at working independently and collaboratively in a team environment.
Created successful onboarding and training programs to optimize team performance.
Managed Compensation and Benefits to ensure compliance with rules and regulations.
Developed and fostered an ideal work culture by identifying skill gaps and scheduling relevant training to enhance resource performance.
Executed orientation sessions for fresh recruits adhering to corporate guidelines
Provided prompt and accurate responses to performance-related inquiries from employees.
Trained resources in company procedures and regulations
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Worked collaboratively with management to identify areas of performance improvement and training requirements
Coordinated with team members to develop and implement performance-enhancing training models across all business levels
Keep track of performance enhancement documentation, ensuring updates meet business requirements.
Obtain performance feedback from participants, analyze, and implement the suggestions through various surveys.
Developed and maintained knowledge base and FAQs for employees, such as leadership session and one-on-one connects.
Human Resources Manager
Secmark Consultancy Limited
Mumbai
05.2023 - 11.2023
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Enhance the organization's HR by planning, implementing, and evaluating human resource programs and policies.
Managed end-to-end recruitment and selection process for the organization.
Managed ongoing training for both novices and seasoned staff.
Interviewed, performed background checks, hired, and trained [Number] of associates in [Year].
Collaborated with various departments to comprehend job requirements and crafted compelling job advertisements for talent attraction.
Created a welcoming and collaborative workplace atmosphere.
Evaluated and resolved employee performance-based claims.
Streamlined HR work processes, leading to higher staff productivity and improved operational efficiency.
Managed the entire hiring process including creating job descriptions, advertising vacant positions, and conducting candidate interviews.
Worked alongside department managers to analyze and establish necessary resources.
Implemented changes to improve company efficiency based on analysis of monitored data.
Developed and executed comprehensive employee orientation program to streamline onboarding process.
Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
Managed meetings pertaining to grievances, employee relations, and disciplinary actions, successfully addressing concerns and finding optimal resolutions.
Resolved personnel and management inquiries regarding new hire activities and ongoing employee relations, boosting staff morale.
Deputy Manager
RELIANCE RETAIL LIMITED
Navi Mumbai
04.2022 - 10.2022
Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
Processed documents for GST Department to secure Additional Place of Business
Established multiple new retail locations throughout India for well-known brands, including JIO Mart, Trends, Milk Basket, Smart Hub, and Smart Net.
Communicating with clients to understand their needs and explain product value, building relationships with clients based on trust and respect.
Maintaining updated knowledge of company products and services
Resolving complaints and preventing additional issues by improving processes
Develop and implement company policies and regulations
Coordinate with different department managers to review all departmental compliance policies
Perform periodic audits on company procedures and processes
Consultant
BRISK INDIA PVT. LTD
Mumbai
07.2020 - 04.2022
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Collaborated with teams to define, strategize, and implement marketing and web strategies.
Assisted in developing skills and knowledge of newly joined employees.
Proficient in overseeing the entire employee lifecycle from onboarding to exit.
Worked on the burdensome compliances and suggested measures to reduce them under the EODB
Managed payroll for all employees with precision
Managed stock handling and allocation responsibilities.
Developed a Standard Operating Procedure for perception surveys and interviews.
Utilized different research methodologies, such as data collection and surveys, to systematically investigate issues and determine their underlying causes.
Scheduled and recorded labour-related meetings, ensuring appropriate distribution of meeting minutes.
Coordinated between the aggrieved person and the Department, facilitating effective communication. Played an active role in conciliation processes.
Coordinated with different departments to successfully implement new reforms and deploy suggested provisions.
Providing clear and effective suggestions and solutions to the stakeholders who avail the online services like registrations and renewals under various labor laws.
Accounts Analyst
CBRE SOUTH ASIA PVT. LTD
MUMBAI
10.2016 - 06.2020
Clients' Sites
- Nexus Seawood Grand Central, Seawood Navi Mumbai
- Bombay Dyeing (Spring Towers), Wadala
- I Think Lodha, Thane
- Indiabulls, Parel
Ensured accurate input of vendor billing, bank reconciliation, payments, and customer collection entries into Tally ERP Software.
Developed and maintained successful business partnerships to address and proactively manage service issues.
Prepared working papers, reports and supporting documentation for audit findings.
Forecasted account needs and metrics based on market and product data.
Entries in SAP Accounting Software
- Creation of PR
- Invoicing (GRN & SEC) in SAP
- Preparing Monthly Cost Sheets
Streamlined reporting processes to improve efficiency and productivity.
Generated CAM bills for clients
Managed the preparation and tracking of expense reports, as well as overseeing stock handling and procurement of consumables.
Reconciled accounts payable transactions, prepared supporting documentation for audits, and monitored accounts to ensure timely payments.
Accounts & Admin Manager
GOODLUCK MODULAR KITCHEN
03.2015 - 09.2016
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Review and verify invoices and check requests
Track expenses and process expense reports
Reconcile accounts payable transactions
Preparing analysis of accounts
Stock handling and procurements
Maintain vendor relationships and files
Preparing supporting documentation for audits
Finance & Accounts Executive
GEE SQUARE EXPORTS
Navi Mumbai
12.2006 - 02.2014
Developed and executed account strategies to meet sales goals.
Built and improved customer engagement plans.
Record and maintain all the entries of day-to-day business transactions like Sales, Purchase, Payment, receipts, purchase Order etc
Keep Bank Accounts up to date by posting day-to-day transactions
Maintain all the records & files in a proper manner
Record all expenses and review those expenses & keep the track of expenses every month
Prepare monthly GST Data and file GST
Generating invoices and challan in the company's software on a day-to-day basis
Prepare and submit weekly/monthly reports
Record and maintain stock on a weekly basis
Update accounts payable and performs reconciliations
<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA