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Knowledgeable and dedicated customer service professional with extensive experience in Sales & Insurance industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Goal-Oriented Multi-tasked Retail and Office assistant Motivated Client Service Representative with proven administrative, problem-solving and customer relations skills. Collaborative and driven with clear focus on putting clients first and supporting team needs. Well-organized, flexible and computer-savvy. Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Dedicated healthcare and customer service professional with a proven ability to create positive, patient-centered experiences in fast-paced environments. With certifications in CPR and BLS and a strong background in medical administration, I bring both compassion and efficiency to my roles. Skilled in patient intake, scheduling, and supporting healthcare operations, I’m committed to improving patient satisfaction and contributing to team goals. Known for excellent communication and organizational skills, I thrive in settings where reliability and attention to detail are essential.

Results-driven Technical Analyst with a solid foundation in Information Security and 2+ years of work experience in technical troubleshooting, working directly with Windows and Linux servers, data centre / IT infrastructure migration, storage, network, and core infrastructure security, deploying and managing antivirus/EDR solutions, supporting and consulting clients. Possesses a working knowledge of Microsoft Office, a good understanding of network communication flows, and good communication and documentation skills. Holds a post-secondary degree in Information Security Management (Cybersecurity) and a Bachelor's degree in Computer Science. Skilled in Server Migration, Incident Response, Documentation, Malware Analysis, Cyber Threat Intelligence (CTI), Infrastructure Security, Assisting with Project Coordination, Communication, Vulnerability Assessment, and Vulnerability Management.

Professional Client Service Specialist with robust experience in client relations and problem-solving. Strong focus on team collaboration and achieving results, adapting fluidly to changing needs. Expertise in communication, conflict resolution, and building lasting client relationships. Known for reliability, approachability, and results-driven mindset.

SHRADDHA NUWAL

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Client Service Representative

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Diploma in Bakery And Patisserie

Post Graduate Diploma - Human Resource Management

MBA - Event Management And PR

Bachelor Of Commerce - Commerce

Senior Secondary - Commerce

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Diploma in Bakery And Patisserie

Post Graduate Diploma - Human Resource Management

Client Service Representative

MBA - Event Management And PR

Bachelor Of Commerce - Commerce

Senior Secondary - Commerce

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