Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
HRMS TOOLS
Affiliations
Timeline
Generic
Shraddha Palekar

Shraddha Palekar

Mumbai

Summary

Dedicated HR Professional with 10 years of extensive experience in Global HR Management and Employee Lifecycle Management. Proven expertise in Lean Six Sigma Processes,HRBP, Employee Engagement, Policy Formulation, Employer Branding, Rewards & Recognition, Grievance Management, Background Verification, and HR Analysis. Adept at driving organizational excellence through strategic HR initiatives.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Human Resources Manager

LRN
Mumbai
11.2023 - Current
  • Managed global performance review process across 16 regions and 11 time zones
  • Integrated Leadership Rubric into performance management system, enhancing efficiency
  • Facilitated goal setting, quarterly check-ins, and annual reviews in alignment with global standards
  • Led global performance review training program
  • Achieved 100% success rate in facilitating Six Sigma certification for 50 colleagues
  • Implemented global exit interview process, achieving NPS of 3.9
  • Designed preboarding and onboarding initiatives to uphold global standard
  • Developed and implemented structured global induction program utilizing Catalyst platform
  • Designed training modules for first time manager excellence
  • Devised strategy to improve Glassdoor ratings, organically raising rating from 3.1 to 3.5 within 6 months
  • Standardized titles and levels across global business units, establishing competencies at all levels
  • Designed and executed annual and bi-annual pulse surveys, providing leadership with actionable insights into employee sentiment
  • Organized focus groups based on pulse survey results to address specific areas of concern
  • Implemented speak-up campaigns and engagement initiatives based on feedback, fostering open communication and continuous improvement

Human Resources Manager

Testbook Edu Solutions Pvt. Ltd.
Navi Mumbai
12.2021 - 11.2023
  • Directed talent management, employer branding, and culture transformation for 1500+ employees
  • Managed end-to-end performance management system and KPI implementation
  • Led HRBP function across BU's and implementing People Partner initiatives such as People Connect for 850+ employees, resolving 2 business problems quarterly in alignment with CXOs. Conducted monthly Townhalls, maintained monthly HR Calendar, and achieved AMA NPS above 4
  • Conducted RNR programs, TED talks, and employee engagement activities. Orchestrated annual events including 360 Degree Circle and town hall meetings
  • Analyzed monthly People Office dashboard covering headcount/cost, cost/revenue, and attrition analysis, identifying impacts and future goals
  • Devised employee branding strategies, increasing social media audience by 100,000 followers
  • Mentored and trained 6 team members to achieve their Key Result Areas
  • Conducted various employee surveys (Manager Feedback, Review, Plus, Onboarding, Exit), maintaining NPS above 4/5
  • Developed succession plans and promotion paths for all staff
  • Addressed and resolved employee grievances, ensuring beneficial outcomes
  • Educated employees on HR policies, procedures, and benefits to ensure compliance and discipline

Assistant Human Resources Manager

Neosoft Technologies Pvt Ltd
Mumbai
04.2015 - 12.2021
  • Conducted stay interviews and analysis, resulting in a 47% employee retention rate
  • Managed employee pulse surveys to enhance overall efficiency
  • Managed the Great Place to Work Certification
  • Handled background verifications and increment discussions
  • Managed employee claims, including performance-based and harassment incidents
  • Addressed employee grievances, ensuring beneficial outcomes and educated employees on HR policies, procedures, and benefits to ensure compliance and discipline
  • Coordinated learning and development initiatives for 4000 employees based on training needs assessment
  • Utilized ESSL and Spine Payroll Software for employee payroll, benefits enrollment, and processing of Performance Linked Incentives

Transaction Processing Specialist

J P Morgan
Mumbai
09.2014 - 03.2015

• Experienced professional as a Transaction Specialist in Expense Department reporting at an international level – Luxembourg.

• Managing numerous client at a Global level.

• Preparation of monthly & annual TNA report for desired clients.

• Experienced in calculation of Rebate, Performance Fees & Waivers

Education

MBA - Human Resources Development

Jamnalal Bajaj Institute of Management Studies
Mumbai
08-2020

Bachelors in Management Studies - Human Resources Development

University of Mumbai
Mumbai
04-2014

Skills

Employee Effectiveness Survey

Employee Engagement

HRBP

Framework of Policies

Talent Management

Employer Branding

HR Analysis

Global Human Resource Management

Change Management

L&D

Exit and Skip Interviews

Certification

  • Lean Six Sigma Green Belt - KPMG, India

As a Lean Six Sigma Green Belt certified professional, I excel in applying DMAIC methodology to drive process improvements and enhance organizational efficiency. Proficient in statistical analysis and root cause analysis.

Accomplishments

• Recognized as the “Emerging Leader” at Testbook in 2023

• Recognized and Awarded as a “Best HR 2015”, “Star of the month June 2016”, “Star of the month Oct 2019”

• Successfully conducted sports event – “ZEST” for all the management students of JBIMS, Alumina & other b schools.

• Conducted college annual event “Pratyaksha 12.0” with almost 2000+ college participants

• Won the best team award in " PLEXUS — Get going get Networking " in J.B.I.M.S

Languages

English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Konkani
Advanced (C1)
C1

HRMS TOOLS

  • ADP
  • Eazework
  • Greythr
  • Spine
  • Darwin
  • Internal MIS

Affiliations

Abstract Painter, DIY and Kaleidoscopic Artist

Timeline

Senior Human Resources Manager

LRN
11.2023 - Current

Human Resources Manager

Testbook Edu Solutions Pvt. Ltd.
12.2021 - 11.2023

Assistant Human Resources Manager

Neosoft Technologies Pvt Ltd
04.2015 - 12.2021

Transaction Processing Specialist

J P Morgan
09.2014 - 03.2015

MBA - Human Resources Development

Jamnalal Bajaj Institute of Management Studies

Bachelors in Management Studies - Human Resources Development

University of Mumbai
Shraddha Palekar