Timeline
Work History
Overview
Education
Skills
Summary
Work Availability
Quote
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Shraddha Pathak

Executive Assistant
Gurgaon

Timeline

DIGITAL MARKETING - Skill Foundation of Digital Marketing

Skill Circle
08.2022 - Current

Master of Arts - Masters in English

Kanpur University
04.2022 - Current

Executive Assistant

HOME LAND TRADE
09.2021 - Current

Team Leader

Peace Homes land Base private Limited
12.2020 - 09.2021

10th - CBSE Board

Government Girls Senior Secondary School

12th - CBSE Board - Humanities

Government Girls Senior Secondary School

Bachelor of Arts - English Honors

Kanpur University

Work History

Executive Assistant

HOME LAND TRADE
Guragon , Haryana
09.2021 - Current
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Used advanced software to prepare documents, reports and presentations.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Created expense reports, budgets and filing systems for management team.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Handled incoming and outgoing mail, email and faxes.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Used QuickBooks to produce monthly invoices, reports and other deliverables.
  • Wrote reports, executive summaries and newsletters.
  • Visited residential properties and prepared homes for clients' arrival.
  • Created and managed office systems to efficiently deal with documentation.
  • Took notes and dictation at meetings.
  • Filed paperwork and organized computer-based information.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Set up appointments with potential and current customers to promote new products and services.
  • Compiled client profiles and entered information into operating system.
  • Created customer support strategies to increase customer retention.
  • Maintained statistical database of customers using B2B BRICKS for types of customer complaints, resolutions offered by organization and satisfaction rating by customer.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients.

Team Leader

Peace Homes land Base private Limited
Gurgaon , Haryana
12.2020 - 09.2021
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Led team of 10 members while providing exceptional customer service.
  • Coordinated weekly meetings for internal and external groups.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Worked with colleagues to create prototypes for designs and training materials.
  • Participated in cross-functional team-building activities.
  • Led sales team to exceed quarterly sales goals.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Education

10th - CBSE Board

Government Girls Senior Secondary School
Delhi

12th - CBSE Board - Humanities

Government Girls Senior Secondary School
Delhi

Bachelor of Arts - English Honors

Kanpur University
Kanpur

Master of Arts - Masters in English

Kanpur University
Kanpur
04.2022 - Current

DIGITAL MARKETING - Skill Foundation of Digital Marketing

Skill Circle
Delhi
08.2022 - Current

Skills

  • Material Preparation
  • Scheduling
  • Call Transfers
  • Client Requirements
  • Maintain Filing Systems
  • Calendar and Scheduling Software
  • Microsoft Office
  • Coordination of Administrative Activities
  • Goal Minded
  • Inquiry Requests
  • Budgeting and Expense Reports
  • Records Management Databases
  • Travel Planning
  • Outbound Calls
  • Inventory Records
  • Maintenance Requirements
  • Information Updates
  • Creative Thinking
  • Call Control
  • Data Entry
  • Maintaining Clean Work Areas
  • File Maintenance
  • Daily Logs
  • Administration and Reporting
  • Staff Training
  • Call Center Operations
  • Lead Generation
  • Customer Support
  • Cold Calling
  • Exceptional Leadership
  • File and Records Management
  • Site Visits
  • Client Meetings
  • Mail Handling
  • Report Generation

Summary

  • Driven and resourceful administrative professional with 2+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work Availability

monday
tuesday
wednesday
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friday
saturday
sunday
morning
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Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

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Shraddha PathakExecutive Assistant