Shraddha Dinesh Solse
Thane
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
ADMIN AND OPERATION HEAD
DAS LOGISTIC SOLUTIONS
MUMBAI
10.2015 - Current
- Monitored daily operations to ensure compliance with company standards, regulations, and customer service expectations.
- Created detailed reports regarding operational progress or issues that need attention from upper management.
- Established effective communication channels between all internal office Staff and Clients.
- Coordinated with other departments to ensure smooth workflow of projects and tasks.
- Provided guidance and support to subordinate staff in order to maximize their individual potentials.
- Implemented quality control measures across all organizational functions in order to maintain consistent high standards of service delivery.
- Maintained an up-to-date knowledge base about industry trends and best practices in order to stay ahead of competition.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Planned delivery routing, team workflows and promotional initiatives.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Implemented campaigns and promotions to help with developing goods and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Office Assistant
DARJI ASSOCIATES & TAX CONSULTANT
MUMBAO
01.2013 - 03.2014
- Created financial reports such as income statements, balance sheets, and cash flow statements.
- Provided technical support for Tally ERP 9 users throughout the organization.
- Managed daily operations related to accounts receivable and payable using Tally ERP 9 software.
- Reviewed all transactions entered into the system to ensure accuracy.
- Executed month-end close activities such as account reconciliations, accruals, allocations.
- Kept records of sales transactions including item descriptions, prices paid, taxes collected.
- Prepared daily journal entries using appropriate coding according to established procedures.
- Created and maintained financial spreadsheets and databases within the Tally system.
- Performed monthly reconciliation of accounts with support from other team members.
Education
T.Y. BMS - Bachelor of Management Studies
UNIVERSITY OF MUMBAI
Mumbai, MH01-2015
H.S.C - HSC in Commerce
UNIVERSITY OF MUMBAI
Mumbai, MH03-2012
Skills
- Operational Efficiency
- Scheduling and Planning
- Logistics Management
- Marketing
- Performance monitoring
- Customer Service
- Communication improvements
- Multi-unit operations management
- MS Office
- Operations Monitoring
- Customer Relationship Management
- Staff Training
- Organizational Management
- Financial Management
- Document Control
Affiliations
- Dance
- Reading
- Music
Languages
English
First Language
Marathi
Beginner
A1
Hindi
Beginner
A1
Gujarati
Beginner (A1)
A1
Timeline
ADMIN AND OPERATION HEAD
DAS LOGISTIC SOLUTIONS
10.2015 - Current
Office Assistant
DARJI ASSOCIATES & TAX CONSULTANT
01.2013 - 03.2014
T.Y. BMS - Bachelor of Management Studies
UNIVERSITY OF MUMBAI
H.S.C - HSC in Commerce
UNIVERSITY OF MUMBAI
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