CRM
Shradha Bharti
legal Advisor and Manager
Ludhiana
Summary
Experienced professional in the bicycle industry with expertise spanning frame manufacturing, bicycle production, and business management. Adept at overseeing production processes, negotiating and drafting legal contracts with companies, and managing financial operations, including cost calculations, accountancy, and labour impact assessments. Proven ability to optimize production efficiency while ensuring compliance with industry standards and business agreements. Strong analytical and leadership skills in coordinating workforce operations and maintaining profitability in a competitive market.
Overview
11
11
years of professional experience
1
1
Language
Work History
Manager Cum Legal and Accountancy Matter
GN Cycle
Ludhiana, Punjab
01.2021 - 01.2025
- Company Overview: Bicycle Manufacturing Company
- Managed legal and financial matters for the company
- Supervised overall business operations and ensured compliance with regulations
- Oversaw budgeting, financial planning, and audits
- Provided strategic legal counsel to support company objectives
- Coordinated with multiple departments to streamline operations and improve efficiency
- Bicycle Manufacturing Company
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Managed senior-level personnel working in marketing and sales capacities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Launched quality assurance practices for each phase of development
Assistant Manager Cum Legal and Accountancy Holder
Inder Cycle Industries
Ludhiana, Punjab
01.2017 - 01.2021
- Company Overview: Frame Manufacturing Company
- Managed legal and financial documentation for the company
- Oversaw production and quality control in frame manufacturing
- Coordinated with different departments to ensure smooth workflow and efficiency
- Handled compliance and regulatory matters
- Assisted in budgeting and financial planning
- Frame Manufacturing Company
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Increased sales through effective merchandising strategies and targeted promotions.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed detailed plans based on broad guidance and direction.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
Internship (CA)
S.K Kamra & Associates
Ludhiana, Punjab
01.2015 - 01.2016
- Assisted in preparing financial statements and reports
- Conducted financial analysis and research
- Supported internal and external audit processes
- Assisted in tax planning and compliance activities
- Participated in budgeting and forecasting sessions
- Maintained accurate and organized records of financial transactions
- Collaborated with senior accountants and financial analysts on projects
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Enhanced project visibility by maintaining up-to-date project status reports.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Assisted in development of new product feature, contributing to user-friendly experience.
- Conducted comprehensive market research to inform strategic planning.
- Collaborated on marketing campaign that significantly increased brand awareness.
- Enhanced team productivity by assisting with organization of project documentation.
- Contributed to project success by diligently performing literature reviews.
- Facilitated knowledge sharing by creating internal wiki for project guidelines.
- Facilitated smoother communication channels by organizing regular team meetings.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Legal Intern
01.2014 - 01.2015
- Conducted legal research and compiled information from legal resources
- Drafted and reviewed legal documents including contracts, agreements, and briefs
- Assisted with the preparation of case files and documentation
- Liaised with internal and external stakeholders to gather information
- Provided administrative support to the legal team as needed
- Attended and took notes in meetings, hearings, and court proceedings
- Maintained and organized legal files and records
Education
Matriculation - General
CBSE Board
Sacred Heart Convent School 04.2025 - 05.2025
Arts And Entertainment Management
CBSE Board
Sacred Heart Convent School 04.2025 - 05.2007
Bachelor of Arts - undefined
Panjab University
Bachelor of Law (LL.B.) - undefined
Panjab University
Skills
- legal research tools
- Microsoft Office Suite
- drafting legal documents
Performance management
Time management
Customer service
Project management
Business development
Financial management
Contract management
Documentation and reporting
Verbal and written communication
Staff training and development
Business planning
Sales management
Work prioritization
Data analysis
Revenue management
Vendor management
Operations management
Team leadership
Strategic planning
Decision-making
Workforce management
Staff development
Project planning
Sales techniques
Key performance indicators
Performance evaluations
Risk management
Computer skills
Multitasking Abilities
Self motivation
Positive attitude
Problem-solving aptitude
Effective communication
Personal Information
Date of Birth: 07/14/89
Software
Soft
Oracle
Timeline
Matriculation - General
CBSE Board
04.2025 - 05.2025
Arts And Entertainment Management
CBSE Board
04.2025 - 05.2007
Manager Cum Legal and Accountancy Matter
GN Cycle
01.2021 - 01.2025
Assistant Manager Cum Legal and Accountancy Holder
Inder Cycle Industries
01.2017 - 01.2021
Internship (CA)
S.K Kamra & Associates
01.2015 - 01.2016
Legal Intern
01.2014 - 01.2015
Bachelor of Arts - undefined
Panjab University
Bachelor of Law (LL.B.) - undefined
Panjab University
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