Summary
Overview
Work History
Education
Skills
Accomplishments
LinkedIn
Timeline
Generic

Shradha Vijay Randhire

Pune

Summary

Seasoned Senior Project Associate with marked ability in project management and coordination. Display solid leadership skills, adept at guiding teams towards successful project completion. Experience includes overseeing multi-faceted projects from conception to delivery, ensuring timely execution within budgetary guidelines. Strengths lie in communication, strategic planning, and problem-solving abilities, which significantly contribute to overall organizational objectives and growth.

Overview

6
6
years of professional experience

Work History

Senior Project Associate

iMocha
Pune
05.2022 - Current
  • Leveraged over 5 years of experience in business requirements gathering and analysis to lead the translation of complex business needs into functional specifications.
  • Monitored project performance metrics to identify areas of improvement or corrective action required.
  • Oversaw all aspects of project planning and execution, including budgeting, scheduling, resource allocation and risk management.
  • Successfully delivered impactful solutions that align with organizational goals.
  • Conducted comprehensive gap analyses to identify opportunities for process improvement and optimization.
  • Applied project management methodologies, including Agile, to streamline processes and foster collaboration among cross-functional teams.
  • Facilitated effective communication and collaboration among stakeholders, including clients, higher management, and IT teams.
  • Applied strong analytical and problem-solving skills to assess business models , systems integration and process improvement.
  • Identified key issues and developed strategic solutions that addressed both immediate and long-term business needs.

Customer Success Associate

Tech Mahindra
Pune
08.2020 - 08.2021
  • Engaged with clients to thoroughly understand their requirements and developed a tailored solution to enhance customer success
  • Conducted root cause analysis to identify underlying issues and implemented troubleshooting measures to resolve them
  • Proficient in Agile methodology, with experience in facilitating Scrum meetings and delivering demonstrations
  • Collaborated with cross-functional teams to ensure customer needs were met in a timely and satisfactory manner.

Operations Representative

Concentrix
Pune
09.2018 - 08.2020
  • Developed and implemented processes and procedures to streamline office operations
  • Recognized customer needs and provided personalized solutions, resulting in increased customer loyalty and satisfaction
  • Developed and implemented customer service protocols to ensure compliance with company policies
  • Organized and managed customer data, ensuring accuracy and completeness of records.

Education

MBA - Business Analytics

IIMS
Pune
11.2023

BSc - Computer Science

Fergusson Collage
Pune
10.2017

Prompt Engineering

Skills

  • Microsoft Office Suite (Excel, Word, Powerpoint)
  • Asana (Project management tool)
  • Project Management and delivery
  • Requirement gathering
  • Business Documentation
  • Agile Methodologies
  • Team Collaboration
  • Resource Allocation
  • Budgeting and Estimation
  • Stakeholder Management
  • Process Improvement
  • Project co-ordination
  • Risk Management

Accomplishments

Led successful projects coordination and team management, driving organizational growth and market positioning through efficient project implementation and operational improvement.

LinkedIn

www.linkedin.com/in/shradha-vijay-randhir-b44117154

Timeline

Senior Project Associate

iMocha
05.2022 - Current

Customer Success Associate

Tech Mahindra
08.2020 - 08.2021

Operations Representative

Concentrix
09.2018 - 08.2020

MBA - Business Analytics

IIMS

BSc - Computer Science

Fergusson Collage

Prompt Engineering

Similar Profiles

CREATE PROFILE
Shradha Vijay Randhire