Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Shradha Sethi

Shradha Sethi

English Teacher/content Writer/ Customer Care Executive/personal Banker
Dehradun

Summary

Successful English Teacher with expertise in building engaging lesson plans and communicating ideas to foster student comprehension. Expert in adapting course materials to meet established standards and individual academic capabilities. Well-versed in motivating students to meet learning objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work History

English Teacher

Freelancer
Rishikesh
01.2011 - Current
  • Prepared comprehensive English curriculum for multiple classes.
  • Prepared and implemented lesson plans covering required course topics.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Led interesting and diverse group activities to engage students in course material.

Content Writer

MyHealthBuddy
Gurgaon
07.2022 - 01.2023
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
  • Completed thorough research into assigned topics.
  • Provided writing support in fast-paced environment for variety of public-facing materials.

Personal Banker

Barclays
Noida
06.2017 - 04.2018
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Promoted financial products by maintaining excellent service offering knowledge.

Customer Care Executive

Maple Bite
Delhi
03.2012 - 08.2016
  • Evaluated interactions between associates and customers to assess personnel performance.
  • Coordinated timely responses to online customer communication and researched complex issues.
  • Maintained and managed customer files and databases.
  • Oversaw hiring, orienting and training of customer care staff to facilitate capable workforce.

Education

Master Of Arts - English

IGNOU
Delhi
06.2020 - 06.2024

Global Career Counsellor - Counselling

UCLA
CALIFORNIA, Los Angeles
09.2020 - 03.2021

XII - Commerce

Rishikesh Public School
Rishikesh
06.2006 - 12.2007

B.Com - Commerce And Accounting

Pt LMS DEGREE COLLEGE
Rishikesh
06.2009 - 06.2011

Skills

Administering [Area of study] tests

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Certification

REBT/CBT

Timeline

Content Writer

MyHealthBuddy
07.2022 - 01.2023

Global Career Counsellor - Counselling

UCLA
09.2020 - 03.2021

Master Of Arts - English

IGNOU
06.2020 - 06.2024

REBT/CBT

07-2019

Personal Banker

Barclays
06.2017 - 04.2018

Customer Care Executive

Maple Bite
03.2012 - 08.2016

English Teacher

Freelancer
01.2011 - Current

B.Com - Commerce And Accounting

Pt LMS DEGREE COLLEGE
06.2009 - 06.2011

XII - Commerce

Rishikesh Public School
06.2006 - 12.2007
Shradha SethiEnglish Teacher/content Writer/ Customer Care Executive/personal Banker