Shradha Vyas

Handled 100+ customer queries daily via phone, email, and chat with a 96% satisfaction rating.

• Resolved customer complaints efficiently, reducing escalations by 25%.
• Maintained accurate records in CRM tools and trained 3 new employees on customer protocols.
• Recognized as "Employee of the Month" three times for outstanding service quality.Assisted customers with inquiries and provided product information.

Over all good experience and good environment

My first placed job from college.

Worked with full Passion and hard work. Did great business in the job. I was the employee of the month thrice in a short span of work in ICICI Bank