Shraiya Hakim
Business Technology Solutions Consultant - Technical Project Manager
Pune
Summary
Results-driven BI Delivery Lead with over 11 years of IT experience specializing in business intelligence and analytics within healthcare and pharma consultancy sectors. Skilled in data warehouse design, managing the full SDLC, and utilizing Agile Scrum and Waterfall methodologies for seamless project execution. Proficient in end-to-end project design using ETL and reporting tools like Power BI, Tableau, and MS SQL Server. Experienced in leading effective Scrum meetings to ensure team alignment and collaboration throughout project lifecycles.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Technical Project Manager
ZS Associates
Pune
06.2015 - Current
- Rich experience in all stages of the Agile Development Life cycle including requirement gathering, designing and documenting logical and physical data models using Visio, gathering reporting needs of the Client
- Communicating complex technical concepts clearly and persuasively to both technical and non-technical audiences, contributing to stakeholder confidence and project transparency
- Applied data-driven analysis to resolve platform issues, enhance release processes, and minimize deployment risks, reducing incident rates
- Led end-to-end planning and execution of complex deployments and release cycles across highly regulated environments, ensuring compliance and zero audit findings.
- Maintained full accountability for key program deliverables, budgets, and timelines, driving continuous improvement through retrospective reviews and KPIs
- Expertise in Teradata SQL, Informatica, and MS Azure Data bricks along with hands-on knowledge of MS Azure Data Factory (ADF), SQL, Tableau and Power BI
- Worked with 20+ different sources (IQVIA Xponent, IQVIA DDD, SHA, Integrichain, Veeva, McKesson, etc.) to generate meaningful insights about Commercial Sales Analytics and Managed Care data through excels, PowerPoint and reporting (Tableau, MSTR, Power BI)
- Working as a data lead within the team; understanding the data sources, deep dive on data to gain in-depth business knowledge
- Demonstrated resilience under pressure by steering critical deployment efforts during high-impact events, adapting swiftly to unforeseen challenges and shifting priorities.
- Documenting business requirement document, data contracts, technical design document, high level design, functional documents and solutions architecture diagram
- Proficient in developing high-impact business proposal decks, project tracking presentations, and comprehensive business reports using PowerPoint, ensuring clear communication and effective decision-making for stakeholders
- Client Name: Pharmaceutical firms across US and UK
- Key Accomplishments: Designed a Data warehouse from scratch (comprising of ~2.5K tables) coordinating among a team of 30+ and received Project Champion award twice for my contribution
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
- Demonstrated strong leadership skills by effectively managing diverse teams and maintaining high levels of motivation, even during challenging periods of significant change or tight deadlines.
- Communicated project plans and progress to key stakeholders and project contributors.
- Successfully delivered multiple high-profile projects on time, ensuring client satisfaction and fostering long-term relationships.
- Established clear lines of communication between stakeholders by creating detailed status updates that kept everyone apprised of critical milestones throughout each stage of the project.
- Reduced project costs with diligent budget management and resource allocation strategies, enabling the completion of projects under budget.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Identified risks early in the project lifecycle, developing mitigation plans to prevent schedule delays or cost overruns.
- Optimized resource utilization by accurately forecasting staffing needs and proactively addressing potential bottlenecks in the project pipeline.
- Facilitated knowledge sharing across organization with creation of comprehensive project documentation repository.
- Built strong relationships with stakeholders through effective communication and collaboration.
- Implemented best practices to drive quality IT project delivery.
- Improved project visibility and stakeholder satisfaction with regular, detailed progress reports and presentations.
Program Analyst
Cognizant Technologies
Chennai
03.2014 - 05.2015
- Understanding the requirements of clients and daily interaction with the Onshore Team and business analyst.
- Rich experience in all stages of the Agile Development Life cycle including requirement gathering, designing & and documenting, and reporting needs of the Client as well as carrying out all stages of development, testing, implementation.
- Developed ETL programs using Informatica to implement the business requirements.
- Worked on developing an ETL program for supporting Data Extraction, transformations, and loading using Informatica Power Center
- Develop the mappings using needed Transformations in the Informatica tool according to technical specifications
- Coordinate with the QA team during the testing phase and address the queries raised by QA within defined timelines.
- Worked on PL/SQL Packages and Stored procedures to implement business rules and validations.
- Coded Oracle SQL to create ad-hoc reports on an as-needed basis
- Client: BB&T banking – providing data warehouse and ETL solutions using Teradata and Informatica
- Tools: Database: Teradata, Oracle, SQL; Reporting: Tableau, Power BI; Operating Systems: Windows Server 7,8, 10 and 11; Microsoft Office: Word, Excel, PowerPoint, Visio
Education
ZS Emerging Leaders business program -
Indian School of Business
Hyderabad 04.2018 - 05.2019
B. Tech - Computer Engineering
SMVDU
Jammu & Kashmir 01.2009 - 04.2013
H.S.C. -
St Mary’s Presentation Convent
Jammu 04.2008 - 03.2009
S.S.C. -
St Mary’s Presentation Convent
Jammu 04.2006 - 03.2007
Skills
Interpersonal skills
Zeal to learn new technologies
Troubleshooting skills
Cross team collaboration
Experience working with offshore & onshore teams
Stakeholder communication
Project management
Change management
SQL
MS Power Point
ETL - Data Warehousing
Documentation and reporting
Sprint planning
Requirements analysis
experience working with offshore teams
experience working with onshore teams
experience in a multicultural environment
Designation
Project Manager
Timeline
ZS Emerging Leaders business program -
Indian School of Business
04.2018 - 05.2019
Technical Project Manager
ZS Associates
06.2015 - Current
Program Analyst
Cognizant Technologies
03.2014 - 05.2015
B. Tech - Computer Engineering
SMVDU
01.2009 - 04.2013
H.S.C. -
St Mary’s Presentation Convent
04.2008 - 03.2009
S.S.C. -
St Mary’s Presentation Convent
04.2006 - 03.2007