Seven and half years Experienced with three transitions (one on-site, two virtual) with a proven track record in managing Accounts Payable activities, ensuring compliance with internal controls and policies. Demonstrated expertise in process documentation, team performance management, and project transitions. Skilled in vendor relationship management, financial analysis, and cross-functional colaboration.To leverage extensive experience in accounts payable to drive process improvements and operational efficiency within a dynamic organization.
Primarily responsible for planning and managing Accounts Payable day-to-day activities; this includes responsibility for the team's delivery of service level standards, and deliverables (10 individuals).
Monitored individual performance metrics, providing timely and constructive feedback for continuous improvement; ensured rigorous compliance with internal controls, policies, and procedures, to maintain operational integrity.
Developed comprehensive process maps, crafted detailed process documentation and SOPs, and conducted regular team meetings to facilitate discussions on team performance and foster a collaborative work environment.
Successfully completed end-to-end transitions for different operating companies, showcasing adaptability and project management expertise.
Conducted one-on-one sessions with employees regularly, focusing on professional development and addressing individual concerns; evaluated and provided performance ratings annually, recognising and rewarding exceptional contributions.
Identified and addressed team training requirements, ensuring skill development and proficiency; took responsibility for ensuring the team met customer SLAs, and implemented effective cross-training initiatives.
Acted as the point of contact for 1st level escalations from customers, resolving issues promptly and maintaining client satisfaction; engaged in weekly team meetings with the management team, providing updates and insights for strategic decision-making.
Conducted regular calls with clients to identify gaps in business processes and address customer concerns; encouraged and led the team towards continuous improvement in processes, fostering a culture of innovation and efficiency.
Team player of a team that is handling ANZ regions in Payments.
Inter-company payments, statement handling, weekly payments, and customer refunds.
Direct Purchase Payments, Manual Payments, B-Pay Payments, Visa Credit Card payments, Payroll Payments, and Employee Bonus Payment.
Supporting team activities assigned by the manager.
Working on urgent requests received from the vendor.
My role is to report to the Operations Lead of Accounts Payable.
I will be primarily responsible for planning and managing I2P day-to-day activities, including responsibility for team delivery of service level standards and deliverables.
Successfully completed TRANSITION Virtual Knowledge Acquisition for a new project in 2021, and prepared 15 SOPs of payments for five Business units.
Handling all client queries and escalations through calls and emails regarding pending invoices, payment details, and other ad hoc business requests.
Processing urgent requests from the business, and tasks assigned by the managers.
Processing payments for all Business Units to ensure invoices are paid on time.
Duplicate audit check and POT analysis.
Intercompany transactions.
Handling customer calls related to payment queries.
Reconcile outstanding business reports and ensure on-time payments to vendors.
Helping other team members with their tasks, if required.
Led onsite transition for non-production spent invoices, prepared SOP.
Invoice Processing: Review and process invoices accurately in JD Edwards for Production Spent Invoices and Non-Production Spent Invoices in Base ARIBA, which gets interfaced to JD Edwards, ensuring they adhere to company policies and procedures.
Vendor Management: Maintain relationships with vendors, resolve any discrepancies, and handle vendor enquiries.
Reconcile accounts payable transactions, ensuring accuracy between invoices, purchase orders and payments.
Maintain organised and accurate records of invoices, payments, and related documentation.
Cross-functional collaboration: Work with procurement, finance, and other departments to ensure smooth payment processes.
Cash flow management: Monitor cash flow related to payables, optimising payment timing while maintaining relationships.
To enter a 42-digit number in JD Edwards for all the Boleto Payment Vendors.
Perform POT analysis in JDE.
Assisted in the preparation of financial models and forecasts to support business decision-making processes.
Assist with internal and external audits by providing necessary documentation and explanations.
Collaborate with internal departments, and vendors to resolve issues and answer enquiries promptly.
Providing training to the new joiners and explaining to them about the business.
Identifying key issues in the process and discussing them with vendor managers to develop the process.
Maintain organised and accurate records of invoices, payments, and related documentation.
Find out new vendors and discrepancies in the vendor master, and coordinate with vendors.
Handling vendor queries within assigned regions.
Invoice processing for various goods and services for different regions, as part of the Centre of Practice.
Manage and consolidate production reports, and ensure there are no TAT misses.
Processing of invoices in SAP and running the payment run to pay the vendor on time.
Sending remittance details through email to each vendor using MS Access.
Taken up various responsibilities in AP preparation of ageing report and chasing with helpdesk and respective PO requesters to get the resolutions for the open invoices.
Calling vendors to reduce the aged rejection count in the rejection report, which will be published on a weekly basis.
Researches and responds to vendor and client queries on payment status, providing a complete assessment of the issues, and offers recommendations to resolve.
Interfaces with clients at all levels of the client's organisation.
Perform vendor reconciliations based on the outstanding statement from the vendors, and provide the status of the balances.
Coordinating between the general accounting team and the accounts payable team to ensure that the month-end journals are booked and appropriate approvals are received on time.
Preparing quotations through Window Maker software.
Preparing sales orders.
Handling order deliveries.
Waybill preparation.
Calling customers with regards to receivables.
Reconciliation of customer accounts.
Part of SOUTH INDIAN CRICKET TEAM (VIZZY TROPHY) conducted by BCCI 2012 and got winners. Played domestic cricket at Various levels. Played corporate cricket for Genpact corporate team