Summary
Overview
Work History
Skills
Certification
Training
INTERNSHIP EXPERIENCE
Timeline
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Shravan Kumar A

Shravan Kumar A

Service Technician
Kasaragod

Summary

Dynamic and detail-oriented Service Technician dedicated to delivering exceptional service and innovative solutions. Proven expertise in testing and evaluating service options, ensuring quality resolutions while maintaining meticulous documentation. Recognized for managing competing priorities and consistently meeting challenging performance targets in high-pressure environments. A safety-conscious team player committed to personal growth and contributing to organizational success through superior client communication and reliable service delivery.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Service Technician

Morris Garage & Towing
07.2025 - Current
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.

Workshop Technician

POPULAR VEHICLES & SERVICE LTD, Kasaragod (Authorized Maruti Suzuki Dealer)
04.2023 - 07.2025
  • Developed expertise in various technical areas, becoming a go-to resource for colleagues seeking advice or assistance with challenging tasks.
  • Served as a valuable team member during large-scale installations, contributing technical expertise to ensure successful outcomes for clients.
  • Maintained detailed records of all completed jobs, enabling accurate invoicing and efficient tracking of warranties or guarantees provided to customers.

Quality Assurance

Altigreen Propulsion Labs Bangalore
09.2022 - 04.2023
  • Inspection and Testing:- Conducting Aesthetic Inspection, Electrical Test (IR Test), Functional Test, Roller Test (Dyno Test), On-Road Test to identify defects and taking relevant action.
  • Performing quality checks on all components and systems of the vehicle, such as the brakes, engine, and electrical systems.
  • Maintaining and calibrating inspection equipment to ensure accuracy and reliability
  • Documentation and Reporting:- Maintaining documentation and records of quality control tests and inspections. Analyzing data and using statistical tools to identify patterns, trends, and potential problems in the quality of products or services.
  • Continuous Improvement:- Contributed to continuous improvement initiatives and problemsolving efforts. This may involve proposing and implementing changes to equipment, procedures, or training programs to improve quality and efficiency.
  • Day-to-day Quality problem troubleshooting.
  • Providing training and support to other team members on quality control procedures and best practices.
  • Basic knowledge of Electric-three wheeler.

Skills

  • Proficient in computer applications

  • Collaborative teamwork

  • 4M project coordination

  • 5S methodology implementation

  • 7QC Tools

  • Strategic problem analysis

  • Organizational time strategies

  • Strong written communication

  • Fundamental SAP knowledge

  • Service excellence

  • Technical IT support

  • Proactive maintenance strategies

  • Proficient in equipment diagnostics

  • Preventive Maintenance

  • Technical support

  • Equipment troubleshooting

Certification

DIPLOMA [Automobile engg]

Training

  • From Maruti training centre
  • Maruti basic and advance course.
  • Diagnostic training
  • Engine overhaul
  • Swift diesel
  • Bronze training

INTERNSHIP EXPERIENCE

  • [Smitha motors -Hero Moto corp Badiadka]
  • Assisted senior mechanics in diagnosing and repairing mechanical and electrical issues on a variety of vehicles
  • Successfully completed over 1 month vehicle inspections during the internship period
  • Conducted routine maintenance services such as oil change and brake pad replacement under supervision.

Timeline

Service Technician

Morris Garage & Towing
07.2025 - Current

Workshop Technician

POPULAR VEHICLES & SERVICE LTD, Kasaragod (Authorized Maruti Suzuki Dealer)
04.2023 - 07.2025

Quality Assurance

Altigreen Propulsion Labs Bangalore
09.2022 - 04.2023

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Shravan Kumar AService Technician