Hi, I’m
Shravan Pragallapati
Project Manager
Hyderabad,TG
Summary
Strategic and self-driven IT professional with over 10+ years of experience in IT Service Delivery, Agile Project & Program Management with exceptional knowledge and Strong Leadership and people management skills, Proven competencies in managing global customers from onsite and offshore by delivering high quality solutions and ensuring service level agreement.
Overview
11
years of professional experience
1
Certification
Work History
Tech Mahindra
Project Manager
05.2022 - Current
Job overview
- Company Overview: Client: Genentech
- IT - Infra Project Manager, strategize, implement, and maintain program initiatives to deliver program objectives.
- Received the Standing Ovation for the Year 2023-2024
- Work closely with stakeholders to plan and develop scope, deliverables, required resources, work plan, and timing for program components.
- Managing projects in an Agile, flexible, and adaptive manner. Orchestrating the projects evolution through to the project completion.
- Accomplish strategic objectives by providing oversight to project components/activities.
- Maintain standards of satisfaction, quality, and performance as agreed with the stakeholders.
- Oversee multiple projects and project teams, ensuring program goals are reached.
- Boosted stakeholder engagement by implementing an effective governance model which enhanced project efficiency.
- Ensure a project team successfully implements Scrum principles in a project.
- Client: Genentech
Experian India
Salesforce Deployment Lead
06.2021 - 05.2022
Job overview
- Anchored the transition of IT assets during M&A.
- Worked as a Scrum Master in addition to team activities.
- Automated/Dynamic creation of a new branch in Bit bucket.
- Handled the team as Release Manager and Scrum Master.
- Accountability for post-transition of new or changed services in BAU.
- Chair the operation and service readiness review with the required stakeholders.
- Develop and manage budget for projects, and be accountable for delivering against established business objectives.
- Define program procurement strategy and implement it to achieve the objectives successfully.
- Accountable for project resource management, proactively communicating resource needs, and maintaining them throughout the project life cycle.
- Efforts recognized and awarded by client as 'Best Team of the Year'.
UST Global
DevOps Tech Lead
01.2021 - 06.2021
Job overview
- Company Overview: Client: Experian
- Automation scripts in Jenkins are used to commit components in the Deployment Request using Bit bucket repository.
- Creation of Profiles, Object permissions, Field Permissions, Permission sets.
- Deploy to Sandbox at any stage of DR Lifecycle, before going to production.
- Performed the sandbox refresh Activity to Full and Partial Copy Box.
- Having experience on roles and profile creation.
- Has performed deployments with the help of change sets.
- ARM Templates Creation for Multiple Data Platform resources.
- Creation of YML pipelines for platform deployment.
- Involving in Technical discussions with Architects.
- Client: Experian
IBM
Technical Support Specialist
10.2016 - 01.2021
Job overview
- Company Overview: Client: RMG, National Grid
- Worked on various tools like Maven, Git, GitHub, Jenkins, Ansible, and Nagios.
- Responsible for version control Management, Branching, Merging, and user group permissions.
- Automate the build process using continuous integration tools JENKINS.
- Work with various development teams to build and support automated builds, supporting daily continuous integration.
- Leading the automation of implementation and configuration work through Ansible.
- Interacted with the engineering teams for product support, improved and automated deployment and release processes.
- Deploying the WAR files into Tomcat Application Server.
- Working experience on RPM based deployment.
- Client: RMG, National Grid
DXC
System Administrator
02.2015 - 10.2016
Job overview
- Company Overview: Client: Zurich, Arcadis, SAS
- Writing shell scripts for manual task automation.
- Configuring the private repository for accessing the packages with YUM.
- Installation & Configuration of Redhat Servers 5.x/6.x and 7.x.
- Install, update, upgrade the packages using with RPM, TAR & YUM tools.
- Backup and Restoration using tar, gzip and Avamar.
- Performing Mount and unmount operations on file systems.
- Experience in USER and GROUP administration tasks such as Creating, Modifying, Deleting, id's and groups in LINUX.
- Configuring LVM (Logical Volume Manager) & extended the logical volumes online.
- Patching, upgrading version, clearing disk space.
- Client: Zurich, Arcadis, SAS
Education
Andhra University
EXECUTIVE MBA
University Overview
Gitam University
DEGREE
University Overview
Skills
- Project Management
- IT Operations
- Vendor Management
- Release Management
- Coaching & Mentoring
- Stakeholder Management
- Project Tracking
- Cost Management
- Project Plans
- Scrum Master
- Strategic Planning
- JIRA
- Salesforce
- Service Now
- GIT
- Bit bucket
- Workbench
- Azure Boards
- DevOps
Certification
- Azure AZ-104
- Salesforce admin
Languages
Telugu
Hindi
Tamil
Types Of Projects Handled
Types Of Projects Handled
- Support Transition Projects
- Technology Integration Projects
- Service Delivery Optimization Projects
Hobbies and Interests
Hobbies and Interests
- Numismatist
- Exploring distant lands
- Capturing moments
Timeline
Project Manager
Tech Mahindra
05.2022 - Current
Salesforce Deployment Lead
Experian India
06.2021 - 05.2022
DevOps Tech Lead
UST Global
01.2021 - 06.2021
Technical Support Specialist
IBM
10.2016 - 01.2021
System Administrator
DXC
02.2015 - 10.2016
Andhra University
EXECUTIVE MBA
Gitam University
DEGREE