Shravani Aravind

• Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
• Implemented and developed operational standards, policies and procedures.
• Held monthly meetings to create business plans and workshops to drive successful business.
• Provided strong leadership to enhance team productivity and morale.
• Led cross-functional teams to achieve project milestones and deliver high-quality results.
• Consistently met or exceeded annual performance targets set by senior leadership.
• Improved team performance by providing comprehensive training and fostering a collaborative work environment.
• Mentored junior staff members for skill development and career progression within the organization.
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
• Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
• Achieved operational excellence by streamlining processes and implementing best practices.
• Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
• Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
• Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
• Executed appropriate staffing and budgetary plans to align with business forecasts.
• Evaluated hiring, firing, and promotions requests.
• Drove adoption of new technology solutions, modernizing operations and improving operational efficiency.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Established team priorities, maintained schedules and monitored performance.
• Defined clear targets and objectives and communicated to other team members.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.

I have worked as a content author on CMS platforms like AEM and Sitecore.

• Company Overview: Innovating education technology, by unfurling futuristic e-learning simulations, applications and programs to cater to this generation needs.
• Experience: June 2014 to Feb 2018 Quality Lead (3+yrs)

• Company Overview: Digital Marketing Media: Digital media operations, advisories, data analytics and reports systems to help businesses scale effectively. We used creative digital assets to help ideate and materialize business modules.
• Digital Marketing Media: Digital media operations, advisories, data analytics and reports systems to help businesses scale effectively. We used creative digital assets to help ideate and materialize business modules.

• Company Overview: Digital Marketing Media: Digital media operations, advisories, data analytics and reports systems to help businesses scale effectively. We used creative digital assets to help ideate and materialize business modules.
• Performed manual testing for customized automated reports generated through search engines to measure the online media marketing daily ads performance.
• Provide excellent partnership with client services teams along with quality maintenance.
• Ensure accuracy and effective team output and meet team goals.
• Ensure that the transition of project was carried out smoothly and efficiently between the two teams operating from Dublin and Bangalore.
• Complete STLC for Ads Management on Advertiser and Publisher applications.
• Train and provide KT for Client Management Specialists at Dublin.
• Manage HTML, AOL and text contents through the tool for e-mail marketing campaigns and deploy.
• Build / Edit SQL queries within the tool to customize the email marketing strategies.
• Development of HTML content, edit and manage content.
• Ticket management through Remedy Tool.
• MS Access - for generating team reports as well as e-mail subscription lists.
• Involved in Root Cause & Defect Analysis. Further, implementing and improving process across departments.
• Digital Marketing Media: Digital media operations, advisories, data analytics and reports systems to help businesses scale effectively. We used creative digital assets to help ideate and materialize business modules.
• Role Played: Team Coordinator between the teams from India with Dublin, Denver, and Toronto in the Digital Marketing domain.
• Skill Used: HTML, MS Access
• Team Size: 45

• Company Overview: Digital Marketing Media: Digital media operations, advisories, data analytics and reports systems to help businesses scale effectively. We used creative digital assets to help ideate and materialize business modules.
• Digital Marketing Media: Digital media operations, advisories, data analytics and reports systems to help businesses scale effectively. We used creative digital assets to help ideate and materialize business modules.

• Company Overview: Digital Marketing Media: Digital media operations, advisories, data analytics and reports systems to help businesses scale effectively. We used creative digital assets to help ideate and materialize business modules.
• Digital Marketing Media: Digital media operations, advisories, data analytics and reports systems to help businesses scale effectively. We used creative digital assets to help ideate and materialize business modules.