SHRAVANI BHEEMA
HYDERABAD
Summary
I am a highly empathetic professional with a proven track record in developing effective counseling programs. As a strong collaborator, I have successfully implemented impactful corrective measures through teamwork. My unwavering commitment to fostering student growth and development fuels my professional pursuits and has defined my successful career in education management and counseling.
Overview
14
14
years of professional experience
Work History
Manager
Immitrics Overseas Education
09.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Process Consultant
ADEPT OVERSEAS EDUCATION
08.2020 - Current
- Advanced higher education policies and initiatives to promote quality student outcomes
- Verified compliance with visa requirements before application submission to increase approval percentages
- Prepared, collated and lodged visa applications with supporting documentation utilising online websites for travel-restricted applicants
- Drafted application forms with high accuracy and detailed representations to increase approval odds
- Filled out application forms utilising knowledge of visa rules and explaining extraordinary circumstances
- Stayed current with industry and client trends and maintained strong knowledge of visa products and services to serve applicants better
Administrative Manager
BLESSED CONVENT HIGH SCHOOL
06.2015 - Current
- Hosted office meetings with staff to answer questions, resolve issues and keep employees informed of changes
- Mentored new staff on correct procedures, compliance requirements and performance strategies
- Trained front office personnel in fire, life, and other emergency procedures
- Assisted in developing and maintaining lease, insurance, and contract files
- Took ownership of expenses for all activities for the Head office and submitted monthly reports
- Managed front desk team and helped promptly resolve workday issues to back up employees
- Supervised and tasked employees, including payment coordinators, billing coordinators and general clerks
SOFTSKILLS TRAINER AND COUNSELLOR
SRI CHAITANYA GROUP OF INSTITUTIONS
09.2011 - 05.2014
- Provided additional materials to enhance training
- Created successful training courses based on the evaluation of student needs
- Reduced process gaps by effectively training new hires on best practices and protocols
- Completed frequent assessments of training materials, structure, and success rates in order to enhance program
- Mentored learners to build subject confidence and competence
- Assessed student progress to respond to additional support needs
- Set up and maintained virtual training portals, enabling accessible resources
- Met individual needs through attentive, student-centred training approaches
- Approved qualification completion and registered achievement with examination bodies
- Engaged employees in new learning and development schemes
Education
MASTER OF COMMERCE - COMMERCE
DR B R AMBEDKAR OPEN UNIVERSITY
Hyderabad, TG01.2020
BACHELOR OF COMMERCE - COMMERCE
GITAM UNIVERSITY
Hyderabad, TG02.2019
INTERMEDIATE - MATHS, PHYSICS, CHEMISTRY
NARAYANA JUNIOR COLLEGE
Hyderabad, TG01.2009
Certificate of Higher Education - SSC
VIKAS HIGH SCHOOL
01.2007
Skills
- Programme management
- Student assessments
- Multilingual
- Well-organized
- Customer Assistance
- Positive attitude
- Administrative support
- Quick learner
- Team leadership
- Compassionate care
Timeline
Manager
Immitrics Overseas Education
09.2024 - Current
Process Consultant
ADEPT OVERSEAS EDUCATION
08.2020 - Current
Administrative Manager
BLESSED CONVENT HIGH SCHOOL
06.2015 - Current
SOFTSKILLS TRAINER AND COUNSELLOR
SRI CHAITANYA GROUP OF INSTITUTIONS
09.2011 - 05.2014
BACHELOR OF COMMERCE - COMMERCE
GITAM UNIVERSITY
INTERMEDIATE - MATHS, PHYSICS, CHEMISTRY
NARAYANA JUNIOR COLLEGE
Certificate of Higher Education - SSC
VIKAS HIGH SCHOOL
MASTER OF COMMERCE - COMMERCE
DR B R AMBEDKAR OPEN UNIVERSITY
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