SHRAVAN KUMAR

Senior Quality Assurance Administrator:

● As part of process, we work in monitoring loans done by Production team .

● Done Quality Check for VST (vendor support team, Payoff team, Inline QC) and NIPRT (National Insurance Project Review Team) due diligence task check for HLP in line QC. We validate HLP work prior to IRR triggered and send feedback on daily basis. we do due diligence task check for HLP . we validate work done by HLP and determine HLP accurately process the application or not.

● Done daily allocation form the dump sent and RCA reports for audits done, Preparing and publishing accuracy reports, quality champs every month.

• Led quality assurance initiatives to enhance testing processes and methodologies.
• Mentored junior analysts on best practices in quality assurance procedures.
• Facilitated defect review meetings to discuss issues with stakeholders effectively.

• Executed quality reviews on processed data from Customer Data Management regulatory and CDMM teams to ensure accuracy and compliance across all locations.
• Performed quality reviews on Customer Identification Program (CIP), Customer Due Diligence (CDD), and financial crime initiatives to ensure compliance and mitigate risks.
• Managed low, medium, and high priority cases to effectively address varying complexities and risk levels.
• Collaborated with development teams to troubleshoot problems.
• Maintained confidentiality of sensitive documents to protect client information. and maintained their proper organization

• Reviewed closed loans for conformity to Wells Fargo and investor guidelines, ensuring compliance with Fannie Mae, Freddie Mac, Ginnie Mae, and private investors. Assured adherence to investor standards through comprehensive loan reviews.
• Conducted thorough testing of software applications to ensure quality standards.
• Developed and executed detailed test plans and test cases for new features.
• Collaborated with development teams to identify and resolve defects promptly.