Client : Student Loans Company (October 2020- June 2022)
Project: Customer Engagement Management (Salesforce)
- Designed and developed test cases and relevant test data for Business requirements
- Documented and executed detailed User stories and logged findings for reporting purposes in JIRA
- Extensive knowledge on JIRA and Confluence
- Decent knowledge and experience on Objects, Relationships, Record types, Roles and Profiles, page layouts, flows, custom metadata in Salesforce
- Worked extensively on Agent operations
- Good experience in using web-based tools like Salesforce Workbench for inserting, updating and fetching data using SOQL queries
- Developed Test cases, Test data and reusable test scripts to streamline QA process Sprint over Sprint.
- Accomplished testing goals on time throughout various testing phases like Smoke, Functional, Database testing, Integration Testing, System, Full length Regression and User Acceptance
- Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
Client : Wells Fargo (September 2018 - September 2020)
Project: Identity and Access Management Solutions (IAM)
- Module lead for assigned modules in releases.
- Involved in Requirement Analysis, test approach design, test script design.
- Written, Reviewed test cases, ran Regression scenarios for each release in UFT.
- Extensive knowledge on Entitlements, Certifications, Roles provisioning in Oracle Identity and Access Management tool.
- Possess good knowledge and experience in Active Directory provisioning, TSS (Top Secret) mainframes.
- Good knowledge on BoKS(Core Privileged Access Manager)
- Execution of test scripts and contributing for successful sign off within given time lines.
- Involved in writing queries and fetching required data using Oracle SQL Server. Performed Database testing.
- Responsible for defect tracking, uploading and maintaining using HP ALM tool.
Client : State Street (October 2015 - August 2018)
Project: RSA Archer
- Worked closely with product owners and business stakeholders to continually refine software test requirements and provide feedback on user scenarios.
- Good experience in IT Governance, Risk and Compliance modules in RSA Archer
- Analysis of client's Business Requirements and process through document analysis and workflow analysis.
- Involved in design of Test scripts and Test Execution using HP ALM. Performed Functional, Regression and Smoke testing.
- Logged defects and tracked them till closure. Retesting of Fixed Defects.
- Design and execution of test scripts in UFT