Dance
Skilled Business Analyst in CEM industry. Expert on business and systems requirements, user acceptance testing, process improvement and end-user testing expertise. Along with pleasing leadership qualities.
Hi, I’m
Shravya Rajpurohit
CX Advisor
Udaipur,Rajasthan
Summary
Overview
9
years of professional experience
Work History
Etech- MedalliaGandhinagar, Gujarat
Business Analyst
06.2019 - Current
Job overview
- Working on several projects in Finance, Retail, Hospitality, Networking and Telecommunications
- Gather requirements from the Client, tailoring the product to meet clients’ needs and delivering quality products
- Researched and resolved issues regarding integrity of data flow from the survey dataset
- Synthesised current business intelligence data to produce reports and polished presentations highlighting findings and recommending changes
- Help client identify the different touch-points to improve their customer experience
Effective Teleservice Pvt. LtdGandhinagar, Gujarat
Associate Business Analyst
06.2018 - 07.2019
Job overview
- Organised daily tasks for better efficiency and use of resources
- Collaborated with clients from concept through final delivery of project
- Designed strategic plan for component development practices to support future projects
- Coordinated with systems partners to finalize designs and confirm requirements
Appirio - WiproJaipur, Rajasthan
Intern Salesforce Junior Developer
05.2017 - 07.2019
Job overview
- Worked closely with software development and testing team members to design and develop robust [Insurance Development] solutions to meet client requirements for functionality, scalability and performance
- Researched, designed and implemented scalable applications for information identification, extraction, analysis, retrieval and indexing
- Modified existing Salesforce software to correct coding errors, upgrade interfaces and improve overall performance
Education
Techno India NJRUdaipur, Rajasthan
Bachelor of Science from Computer And Information Sciences
Aug 2014 - Jun 2018 (3 education.years_Label & 10 education.months_Label)
University Overview
St.Xavier's International SchoolBhubaneswar, Odissa
High School Diploma
Apr 2013 - May 2014 (1 education.year_Label & 1 education.month_Label)
University Overview
Skills
Plating and presentation
Web-based reporting tools
Operational assessments
Data mapping
Workflow analysis
Business artifacts documentation
Product development
Creative
Data analysis
Project management
Strategic partnerships
Business development
Multi-tasking
Competitive analysis
Programming
Critical Thinking
Apex
Analytical thinking
MSOffice
Hadoop
Interests
Debate
Reading
Traveling
Content Writing
Event Management
Event Management
Chic Connect(Women's Organisation) core team member Marathon
Timeline
Business Analyst
Etech- Medallia
06.2019 - Current
Associate Business Analyst
Effective Teleservice Pvt. Ltd
06.2018 - 07.2019
Intern Salesforce Junior Developer
Appirio - Wipro
05.2017 - 07.2019
Techno India NJR
Bachelor of Science from Computer And Information Sciences
Aug 2014 - Jun 2018 (3 education.years_Label & 10 education.months_Label)
St.Xavier's International School
High School Diploma
Apr 2013 - May 2014 (1 education.year_Label & 1 education.month_Label)