Dance
Skilled Business Analyst in CEM industry. Expert on business and systems requirements, user acceptance testing, process improvement and end-user testing expertise. Along with pleasing leadership qualities.
Hi, I’m
Shravya Rajpurohit
CX Advisor
Udaipur,Rajasthan
Summary
Overview
9
years of professional experience
Work History
Etech- MedalliaGandhinagar, Gujarat
Business Analyst
06.2019 - Current
Job overview
- Working on several projects in Finance, Retail, Hospitality, Networking and Telecommunications
- Gather requirements from the Client, tailoring the product to meet clients’ needs and delivering quality products
- Researched and resolved issues regarding integrity of data flow from the survey dataset
- Synthesised current business intelligence data to produce reports and polished presentations highlighting findings and recommending changes
- Help client identify the different touch-points to improve their customer experience
Effective Teleservice Pvt. LtdGandhinagar, Gujarat
Associate Business Analyst
06.2018 - 07.2019
Job overview
- Organised daily tasks for better efficiency and use of resources
- Collaborated with clients from concept through final delivery of project
- Designed strategic plan for component development practices to support future projects
- Coordinated with systems partners to finalize designs and confirm requirements
Appirio - WiproJaipur, Rajasthan
Intern Salesforce Junior Developer
05.2017 - 07.2019
Job overview
- Worked closely with software development and testing team members to design and develop robust [Insurance Development] solutions to meet client requirements for functionality, scalability and performance
- Researched, designed and implemented scalable applications for information identification, extraction, analysis, retrieval and indexing
- Modified existing Salesforce software to correct coding errors, upgrade interfaces and improve overall performance
Education
Techno India NJRUdaipur, Rajasthan
Bachelor of Science from Computer And Information Sciences
Aug 2014 - Jun 2018 (3 education.years_Label & 10 education.months_Label)
University Overview
St.Xavier's International SchoolBhubaneswar, Odissa
High School Diploma
Apr 2013 - May 2014 (1 education.year_Label & 1 education.month_Label)
University Overview
Skills
Plating and presentation
undefinedInterests
Debate
Reading
Traveling
Content Writing
Event Management
Event Management
Chic Connect(Women's Organisation) core team member Marathon
Timeline
Business Analyst
Etech- Medallia
06.2019 - Current
Associate Business Analyst
Effective Teleservice Pvt. Ltd
06.2018 - 07.2019
Intern Salesforce Junior Developer
Appirio - Wipro
05.2017 - 07.2019
Techno India NJR
Bachelor of Science from Computer And Information Sciences
Aug 2014 - Jun 2018 (3 education.years_Label & 10 education.months_Label)
St.Xavier's International School
High School Diploma
Apr 2013 - May 2014 (1 education.year_Label & 1 education.month_Label)