Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Assistant Quality Analyst
Thomson Reuters Corporation
03.2024 - Current
Reviewing and assessing content provided by various teams to ensure accuracy, consistency, and alignment with project requirements.
Acted as a Subject Matter Expert (SME) within the team, providing training, guidance, and mentorship to new recruits.
Conducted thorough root cause monthly analyses on recurring defects, resulting in the implementation of effective corrective actions.
Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements using PowerBI.
Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
Led root cause analysis and Process Knowledge Tests (PKT) initiatives that resulted in significant reduction in recurring defects.
Utilized Athena and XML tools to implement amendments and updates to the legislative materials.
Conducted final reviews of completed work from associates, ensuring adherence to guidelines and performing comprehensive checklist reviews.
Education
Bachelor of Arts - Economics, Public Administration, History