Shrddha Sahay
Bengaluru
Summary
Dynamic and results-oriented MBA in Healthcare Management with a career in corporate relationship management in the insurance sector. Demonstrated success in cultivating and retaining strong client relationships, optimizing high-value portfolios, and delivering tailored insurance solutions. Adept at addressing client escalations, facilitating cross-functional collaboration, and exceeding client expectations. Recognized for rapid career progression from a Management Trainee to an Assistant Manager within one year, showcasing adaptability, strong communication skills, and a commitment to delivering exceptional value to clients and organizations.
Overview
10
10
years of professional experience
Work History
Senior Relationship Manager
Aditya Birla Sun Life Insurance
Bangalore
12.2024 - 01.2025
- Promoted life insurance products through bank channels.
- Built and maintained relationships with bank staff and customers.
Assistant Manager (Corporate Relationship Manager)
Future Generali Insurance
Pune
03.2023 - 12.2023
- Cultivated and maintained strong relationships with 22 leading corporate clients with a premium portfolio of over INR 50 crore in technology, agriculture, fashion and various other sectors.
- Managed end-to-end health insurance services for corporate employees, ensuring seamless enrollment, efficient claims processing, and client satisfaction.
- Acted as the primary point of contact for corporate clients, addressing and resolving any escalations or concerns promptly.
- Conducted regular client meetings to foster positive relationships, present quarterly and yearly claims review presentations, and provide updates on policy benefits.
- Played a pivotal role in employee education by delivering comprehensive training sessions on policy benefits, navigating the digital portal for enrollment, claims submission and other essential processes.
Management Trainee
Future Generali Insurance
Pune
03.2022 - 03.2023
- Joined Future Generali as a Management Trainee, undertaking a pivotal role in the claims resolution division.
- Gained comprehensive hands-on training and expertise in the end-to-end claim processing, from claim intimation to claim payment, demonstrating a deep understanding of the intricacies of insurance operations.
- Collaborated seamlessly with various cross-functional teams, including Cashless, Reimbursement, Operations, Customer Service, Enrollment, IT, and Provider Network teams, ensuring the swift and successful closure of tasks within prescribed timelines.
- Promoted to Corporate Relationship Management while still a trainee, a testament to my demonstrated abilities and potential to excel in more complex roles.
- Developed outstanding communication, coordination, and persuasion skill and rapidly adapted to the Corporate Relationship Manager (CRM) role.
Marketing Intern
Prognostics In-Med Pvt. Ltd.
Pune
05.2021 - 07.2021
- B2B Engagement: Established connections with diagnostic centres, pitching Neuroshield for early neurodegenerative disorder detection and exploring Neuroshield integration opportunities.
- B2C Promotion: Conducted webinars on mindfulness to enhance brand visibility and promote In-Med Prognostics' services and contributed to creating a wellness scale on the company's website to attract individuals interested in brain health and mental well-being.
- Campaign Creation: Crafted a campaign targeting middle-aged adults (45-60 years) to position Neuroshield as a preventive brain health check-up for dementia, including creative slogan and video ideas.
Research Associate
Consultants for Rural Area Development Linked Economy (CRADLE)
Ranchi
10.2018 - 12.2018
- Assisted in monitoring and coordinating the implementation of the Resettlement Action Plan (RAP) for the Mumbai-Ahmedabad High-Speed Corridor project.
- Conducted thorough assessments and audits to ensure compliance with RAP guidelines, focusing on the well-being and rights of affected communities.
Research Associate
Consultants for Rural Area Development Linked Economy (CRADLE)
Ranchi
05.2015 - 07.2015
- Conducted research and analysis on R&R (Resettlement and Rehabilitation) practices in the highway sector in Dumka and Sahebjgunj districts of Jharkhand.
- Assisted in data collection, surveys, and fieldwork to assess the impact of highway projects on local communities and their resettlement and rehabilitation needs.
- Gained valuable insights into the challenges and opportunities surrounding R&R practices within the context of highway development in rural Jharkhand.
Education
MBA - Hospital and Healthcare Management
Symbiosis Institute of Health Sciences
Pune05-2022
Bachelor of Arts - Triple Major in Psychology, Sociology, Economics
Christ University
Bengaluru05-2017
Skills
- Health insurance
- Corporate relationship management
- Client retention
- Account management
- Leadership
- Communication
- Team coordination
- Training and education
- Life insurance sales
- Communication skills
- Corporate client engagement
- Data analysis
Timeline
Senior Relationship Manager
Aditya Birla Sun Life Insurance
12.2024 - 01.2025
Assistant Manager (Corporate Relationship Manager)
Future Generali Insurance
03.2023 - 12.2023
Management Trainee
Future Generali Insurance
03.2022 - 03.2023
Marketing Intern
Prognostics In-Med Pvt. Ltd.
05.2021 - 07.2021
Research Associate
Consultants for Rural Area Development Linked Economy (CRADLE)
10.2018 - 12.2018
Research Associate
Consultants for Rural Area Development Linked Economy (CRADLE)
05.2015 - 07.2015
MBA - Hospital and Healthcare Management
Symbiosis Institute of Health Sciences
Bachelor of Arts - Triple Major in Psychology, Sociology, Economics
Christ University
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