Shreedeviga U

Client: Phonepe

• Developed process maps to streamline workflows and enhance efficiency.
• Collaborated with cross-functional teams to identify areas for process improvement.
• Implemented standard operating procedures to ensure compliance with company policies.
• Analyzed data trends to recommend adjustments in operational processes.
• Trained team members on new systems and best practices for workflow optimization.
• Conducted root cause analysis to address recurring operational issues effectively.
• Managed documentation of process changes for regulatory compliance purposes.
• Created reports detailing the results of process improvement initiatives.
• Developed new tracking methods to obtain long-term information about performance.
• Created process documentation including flowcharts, SOPs, job aids and work instructions.
• Provided training to staff on newly implemented processes and procedures.
• Communicated status updates and decisions to applicants in a timely manner.
• Tracked and reported on processing times, approval rates, and other performance metrics.
• Supported team members and participated in cross-functional projects as needed.
• Trained and guided teammates on how to correctly process invoices, respond to queries, and handle customer concerns.

Client: Phonepe

• Onboard vendors for a seamless procurement process.
• Monitor and manage third-party intermediaries (TPIs) for compliance and performance.
• Perform weekly, monthly, and yearly reconciliations to maintain accurate financial records.
• Extract master data for vendor transaction analysis and reporting.
• Address and resolve technical issues in the invoice-to-payment process.
• Conduct monthly reviews to identify and correct transaction discrepancies.
• Log incoming invoices with details such as the number, date, vendor info, and amount.
• Verify and input invoice data into accounting systems.
• Identify and resolve discrepancies between invoices, purchase orders, and delivery confirmations.
• Ensure invoices are routed through appropriate approval workflows.
• Review and verify invoices for accuracy and policy compliance.
• Match invoices with purchase orders and receipts; resolve any discrepancies.
• Assign account codes for accurate financial reporting.
• Manage approval workflows, and ensure timely data entry.
• Schedule payments per vendor terms, while maintaining cash flow balance.
• Maintain organized records, and ensure compliance with tax and company policies.
• Communicate with vendors and stakeholders about invoice status and payment inquiries.
• Continuously improve processes for efficiency and cost reduction.
• Worked with cross-functional teams to achieve goals.
• Conducted testing of software and systems to ensure quality and reliability.