Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Shreehari A

Bangalore

Summary

Operations Manager with over 6.5 years of experience in Transfer Agency Investor Services across APAC, EMEA and US regions. Expertise in managing teams for processing and quality checking, including dealing, registration, and capital calls. Skilled in handling distributions, statements, settlements, fund pricing, and corporate actions in multiple currencies.

Overview

7
7
years of professional experience

Work History

Manager

HSBC
BANGALORE
04.2024 - Current
  • Manage the team working on the mutual fund NAV pricing process, and corporate actions team involved in dividend distribution, fund liquidation/termination.
  • Migrated the process successfully from two different locations, and successfully went live with limited FTEs.
  • Worked on NAV pricing processes for daily, weekly, and monthly funds, along with foreign exchange, and funds involving multiple currencies.
  • Handled the Corporate Actions process migration and quickly learnt end-to-end process of dividend distributions for payouts and reinvestments.
  • Quickly learned and took over fund terminations and liquidations as part of corporate actions migration.
  • Worked on process improvements and automations to minimize process risk due to manual interventions, along with FTE savings.
  • Constantly liaising with the IT team for any technical queries and JIRA issues to ensure smooth processing of BAU.
  • Handling escalations from various stakeholders.
  • Successfully automated the process which had manual interventions resulting in 0.5 FTE as a saving.
  • Constantly monitor the team’s performance, and ensure to identify and motivate team members as needed, to ensure individual goals are aligned with the team goals.

Lead Representative/ Associate II

BNY Mellon
Chennai
03.2023 - 04.2024
  • Validated and updated limited partner information per subscription agreement, FATCA, W8, and W9 requirements.
  • Managed activities in private equity funds, including investor setup, demo changes, capital calls, and distributions.
  • Prepared notices for capital calls, distributions, and statements; tracked fund movement on operational accounts.
  • Resolved email inquiries from investors and fund managers every day while monitoring the mailbox regularly.
  • Maintained oversight of fund bank accounts and prepared wire forms for money transfers.
  • Conducted AML verification to ensure compliance with regulations.
  • Collaborated closely with fund accounting, regulatory control, and treasury teams to meet service level agreements.
  • Utilized experience in private equity instruments and system applications like FIS Investran.

Senior Analyst

NORTHERN TRUST
05.2021 - 02.2023
  • Processing and quality checking deals such as Subscription, Redemption, Switches and Transfers on Multiple platforms from Asian and Europe Investors
  • Expertise knowledge on Mutual Funds with hands on experience on System Applications such as EXP AG, ICON, MFGI
  • TAM, CALLEO, SCANIT, QEB, CALASTONE and TAM
  • Setting up a system for investor payments according to the currency required, post-verification of the bank details provided by the client.
  • Processing of switches from onshore to offshore funds, and vice versa.
  • Booking foreign exchange trades based on cross-currency deals and settling the trades in multiple currencies.
  • Part of the Ring Fence team, constantly achieving both 100% accuracy and close to 100% productivity.
  • Part of team handled the entire project which got migrated from onshore, involving complex activities as the funds are active in multiple locations and currencies, performed trial and error for process to go live
  • Monitoring the queue and ensuring the deadline is met without any delays.
  • Reports and data being sent to the Management company and Fund Accounting firms
  • Framed new procedures, process improvement updates, and established the process once migrated.

Analyst

UK Transfer Agency, Northern Trust
09.2018 - 04.2021
  • Processing of deals such as Subscription, Redemption, Switches and Transfers received through multiple sources and ensuring dealing for the particular valuation point is met without missing the deadline
  • Validation of Bank details provided by the investor and setting up of payments to the bank details provided as per Bank statement and Void cheques
  • Processing of stock transfers, Monthly Savers, setting up new accounts for investors and ensuring the proceeds of deals are settled to the investors in requested mode of payment
  • Part of the Ring fence team, constantly achieving 100% and close to 100% accuracy at internal and external levels
  • Support the team leader in managing the queues
  • Ensuring that all the deals are placed and authorized as per the cut off time
  • To take primary responsibility of clearing aged and outstanding items on a daily basis and send the reports to the team lead and manager
  • Providing suggestions related to process improvement
  • Actively Participated in Multiple Fund Migration Activities

Projects

  • Prechecks Automation (2025): The project involved automating the manual work of corporate actions dividend distribution, where the prechecks for dividend triggers have been automated, and the process time has been reduced by 4 hours a day.
  • AML/FATCA Remediation: The project objective was to verify the clients' accounts, whose FATCA/AML was outstanding. We had to check if all the necessary documentation had been completed, and we held up-to-date information; if not, the same had to be requested from the client.
  • TEX Transfer Automation: The project objective was to automate the TEX transfer process which was undertaken by the business optimization team, I helped the team in the process flow and identifying the flaws in the automation process.
  • Liaised with RPA Team on launching BOT for Tex Transfers queue, with an SLA of 24 hours, was a part of testing in UAT environment and provided constant updates while handling the exceptions on static data.
  • Client Onboarding: In this project we had successfully onboarded various key clients, wherein I was responsible to work in sub projects which included transfer of data.
  • SCANIT UAT: Part of the SCANIT production project, with UAT testing for monthly updates and server changes.
  • Forced Fund Closures and Bespoke Project: Worked on projects for forced fund closure, below minimum redemptions, and bespoke projects.
  • Fund migration and fund takeover project: Actively took part in multiple fund takeover projects, fund mergers for critical fund managers, and was part of testing in the UAT environment and testing of investor accounts.
  • Complete the transfer of dealing activities of funds domiciled in the UK and Ireland, which were dealt with by the onshore team to the offshore team.

Education

Bachelor of Commerce - Accounting And Finance

MES Degree of Arts, Science And Commerce
Bangalore
06-2018

Skills

  • NAV pricing
  • Corporate actions
  • Process automation
  • Fund migration
  • Investor compliance
  • Fund management
  • Data analysis
  • Stakeholder engagement
  • Regulatory adherence
  • Performance monitoring
  • Team leadership
  • Problem solving
  • Project management

Accomplishments

Masters In Data Science (Top Mentor)

  • Skills & acquired knowledge
  • Operational Excellence
  • UAT Testing
  • Tableau
  • SQL
  • Team Handling
  • Accountability
  • Accuracy & Quality Assurance
  • Analytical & Problem-solving Skills
  • Agility
  • Business Process Improvement
  • Proactive communication
  • Team Player
  • Able to work under pressure and independently
  • Career Highlights & Achievements

Additional Information

Received “Innovator” recognition for automation ideas provided and driven to establish in the process. Received recognition as for the successful migration of 2 processes simultaneously from 2 different locations. ·Multiple recognitions from onshore for the constant communication for delivering the work within SLA even during a huge crunch in FTE. · Received recognition for the automation and innovation providing multiple new ideas and constantly taking up 3 different projects at the same time. Northern Trust: · Received recognition for achieving 100% accuracy along with exceeding 100% productivity. · Handle escalations and perform quality assistance. · Completing the work of TL in his absence and make sure the daily SLA’s are met by providing work allocation. · Providing Ideas for process improvement. · Received appreciation from senior partners for demonstrating the consistency and accuracy. · Received recognition for identifying potential Incident and ensuring the deal to be met without any P&L. Received recognition for Complex Migration and ensuring handling queue in absence of TL. Received recognition for Procedure Framing. Completed BCom from Bangalore University in June 2018 with an average CGPA of 7.99. I, Shreehari, hereby declare that all the information furnished above is completely true and unbiased.

Timeline

Manager

HSBC
04.2024 - Current

Lead Representative/ Associate II

BNY Mellon
03.2023 - 04.2024

Senior Analyst

NORTHERN TRUST
05.2021 - 02.2023

Analyst

UK Transfer Agency, Northern Trust
09.2018 - 04.2021

Bachelor of Commerce - Accounting And Finance

MES Degree of Arts, Science And Commerce
Shreehari A