SHREEHARSH PANDE
Branch Manager
Nagpur
Summary
Results-driven Banking Business Analyst with 7+ years of experience in retail banking operations, sales analytics, and customer relationship management at HDFC Bank. Certified in Data Science and Business Analytics (IIIT Bangalore). Proven ability to identify business gaps, analyze performance data, and deliver data-informed insights that drive process improvement and profitability. Passionate about leveraging analytical thinking and financial acumen to contribute as a Business Analyst in the BFSI sector.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Branch Manager
HDFC Bank Ltd
12.2025 - Current
- Previous Roles:
- 2024 April – 23 December 2025 Branch manager
- Deputy Manager (2018 – 2023)
- Key Responsibilities:
- - Led branch operations ensuring compliance with RBI and internal audit policies.
- - Conducted data-driven analysis of sales performance to identify cross-sell opportunities.
- - Prepared MIS dashboards to track branch KPIs including deposits, leads, and conversions.
- - Collaborated with regional teams for process automation and workflow optimization.
- - Managed customer portfolios ensuring retention and satisfaction through insights-driven engagement.
- - Oversaw performance metrics such as cost-to-income ratio and CASA growth to enhance profitability.
- Key Achievements:
- - Branch qualified in united Maratha FD drive in December
- - Branch qualified in Life insurance contest in November
- - Branch qualified in Dil se Diwali contest in November
- - Branch Attrition is zero
- - Consistently exceeded monthly and quarterly business targets.
- - Drove digital adoption and implemented 5S compliance initiatives across branch operations.
- - Recognized for leadership and operational excellence contributing to overall branch profitability.
Operations Engineer
Manas Industries Power Plant Pvt. Ltd.
01.2012 - 01.2016
Power Plant Operations Engineer
- Analyzed operational parameters including turbine performance, boiler efficiency, fuel consumption, and power generation output to maximize plant efficiency.
- Monitored and reported key performance indicators (KPIs) related to plant availability, heat rate, and equipment reliability.
- Conducted trend analysis on operational data to identify performance deviations and recommend corrective actions.
- Performed root cause analysis of equipment failures and operational incidents, reducing downtime and improving system reliability.
- Prepared daily, weekly, and monthly operational reports for management decision-making.
- Collaborated with maintenance and engineering teams to optimize plant performance and improve operational efficiency.
- Evaluated fuel utilization and energy generation metrics to support cost optimization initiatives.
- Utilized SCADA/DCS systems for real-time monitoring, data collection, and performance analysis.
- Ensured compliance with regulatory, environmental, and safety standards through systematic monitoring and reporting.
- Supported continuous improvement projects using operational data and performance insights.
Education
PGPM - Marketing / IT / Operations
ICFAI Business School
Pune01-2018
HSC -
Maharashtra State Board
SSC -
Maharashtra State Board
B.E. - Electronics Engineering
G.H. Raisoni College of Engineering
Nagpur01-2010
Skills
Business Process Analysis & Improvement
Data Analytics & Visualization (Excel, Tableau)
Banking & Financial Operations
Requirement Gathering & Documentation
Customer Experience Optimization
Certification
PGDM COURSE IN BUSINESS ANALYTICS FROM IIIT BANGALORE
Timeline
Senior Branch Manager
HDFC Bank Ltd
12.2025 - Current
PGDM COURSE IN BUSINESS ANALYTICS FROM IIIT BANGALORE
08-2022
Operations Engineer
Manas Industries Power Plant Pvt. Ltd.
01.2012 - 01.2016
PGPM - Marketing / IT / Operations
ICFAI Business School
HSC -
Maharashtra State Board
SSC -
Maharashtra State Board
B.E. - Electronics Engineering
G.H. Raisoni College of Engineering
PGDM COURSE IN BUSINESS ANALYTICS FROM IIIT BANGALORE
A typical PGDM/management-focused Business Analytics curriculum combines management subjects with analytical tools and technologies used in modern organizations.
My PGDM in Business Analytics from IIIT Bangalore focused on bridging business strategy with data-driven decision-making. The program covered statistics, data visualization, SQL, Python, predictive analytics, business intelligence, and machine learning fundamentals. Through case studies and projects, I learned how to analyze business problems, extract insights from data, and support strategic decisions. The course helped me develop both analytical and business management skills, which are valuable for roles involving business analysis, operations, consulting, and data-driven decision-making."