Shreenath Nair
Banking Professional
Mumbai
Summary
Banking professional with more than 17 years of experience in retail branch banking .
Overview
17
17
years of professional experience
Work History
Branch Manager
Equitas Small Finance Bank
03.2024 - Current
- At Malad Branch managing a branch with a GL of 300 cr
- Devising strategies for acquisition of CASA balances , TASC business and TPP .
- Promoting marketing activities in the catchment in order to increase the productivity and quality of acquisition .
- Rendering sustained services to HNI clients for higher share of wallet , increasing retention level by achieving quality norms and resolving their issues to attain high customer satisfaction .
- Ensuring audit of the branch is in order
Branch Head
Kotak Mahindra Bank
08.2022 - 03.2024
- At Hughes Road branch managing a branch of more than 750 crores .
- Devising strategies for acquisition of CASA balances ,TASC business , retail asset .
- Forex / NRI and third party products
- Achieving revenue target set for the branch through fee income , trade , asset disbursements and third party products
- Own all branch banking objectives and overall branch supervision
- Ensuring branch day-to-day operations are carried out by the staff with 100% compliance on daily basis and reviewing branch operation reports for audit purposes.
Branch Head
Bandhan Bank
05.2020 - 08.2022
- At Nariman Point branch managing a branch of more than 1000 crores
- GL Balanced operational awareness with customer focus Devising strategies for acquisition of CASA balances , Term Deposits , TASC business , retail asset and Liability products
- Meeting deadlines by proactively managing individual and team tasks and streamlining processes
- Doing activities in the catchment in order to increase the productivity and quality of acquisition and to enhance client engagement
- Ensuring the audit of the branch is in order Achieving TPP targets by cross selling the investment and insurance plans
- Training and updating branch team members about the products and changes in process .
Branch Manager
IDFC FIRST Bank
07.2019 - 04.2020
- Panvel branch being responsible for CASA growth
- Achieving revenue target set for the branch through fee income , trade , asset disbursements and third party products
- Retaining customers by giving good experience in service and multiple products in order to serve all their requirements under one roof
- Rendering sustained services to HNI clients for high share of wallet , increasing retention level by achieving quality norms and resolving their issues to attain high customer satisfaction
- Exploring business potential , opportunities and clientele to secure profitable business volumes by networking with prospective clients , generating business from existing accounts and achieving profitability
- Training and updating branch team members about the products and changes in process .
Branch Business Leader, Branch Manager
Yes Bank
11.2017 - 06.2019
- DB House , Goregaon East Branch being responsible for CASA & Asset Book growth
- Conducting daily activities in Retail Banking
- Tie ups of various industry associations with SME knowledge banking team
- Asset book growth along with dedicated ADM in the branch
- Activation of 5 new TFX clients on a monthly basis
- Ensuring customer service within service level time frame on a day-to-day basis
- Co-ordinating with regional and corporate office for timely report submission
- Ensuring a good score in BSI ( Branch Service Index ) and BHSC ( Branch Health Score Card )
- Ensuring the audit of the branch is in order
- Handling the process of cross selling the Investment & Insurance Plans.
Deputy Branch Business Leader
Yes Bank
08.2015 - 11.2017
- At Seepz SME branch being responsible for Sales and Operations of the Branch
- Analyzing various reports for better understanding of the status of the branch in order to prepare daily work schedule of subordinates
- Conducting daily workplace meetings to share important information with subordinates
- Coordinating with subordinates to ensure completion of work within TAT (Turn around Time)
- Ensuring customer service within service level time frame on a day-to-day basis
- Co-ordinating with regional and corporate office for timely report submission
- Ensuring the audit of the branch is in order .
Deputy Manager
ICICI BANK
05.2015 - 08.2015
Branch Service Partner ( Authorisor)
Yes Bank Ltd
07.2010 - 05.2015
- Ensuring all day to day branch transactions are processed .
- Ensuring highest level of customer service
- Maintaining Audit and Compliance of the branch .
- Ensuring customer service requests and Account opening forms are processed with minimum rejections ,
Teller
HDFC BANK
05.2008 - 07.2010
- Processing of cash deposits , cash withdrawals , demand draft , RTGS , NEFT and fund transfer within the prescribed TAT
- Cross selling of various products of bank
Education
Post Graduate Program - Banking & Finance
SIESCOMS
Skills
Operations management
Team Management
Ensuring high perfomance among team members
Timeline
Branch Manager
Equitas Small Finance Bank
03.2024 - Current
Branch Head
Kotak Mahindra Bank
08.2022 - 03.2024
Branch Head
Bandhan Bank
05.2020 - 08.2022
Branch Manager
IDFC FIRST Bank
07.2019 - 04.2020
Branch Business Leader, Branch Manager
Yes Bank
11.2017 - 06.2019
Deputy Branch Business Leader
Yes Bank
08.2015 - 11.2017
Deputy Manager
ICICI BANK
05.2015 - 08.2015
Branch Service Partner ( Authorisor)
Yes Bank Ltd
07.2010 - 05.2015
Teller
HDFC BANK
05.2008 - 07.2010
Post Graduate Program - Banking & Finance
SIESCOMS
Similar Profiles
RAMAKRISHNAN VRAMAKRISHNAN V
Area Manager at Equitas Small Finance Bank LimitedArea Manager at Equitas Small Finance Bank Limited
KAMALAKANNAN VKAMALAKANNAN V
<ul><li>13 years of Expertise in the field of Banking operations, sales and Relationship Management.</li><li>Maintaining Standard of Performance Score card and being Topper in PAN India level.</li><li>Ensuring world class customer service & resolving complaints as per the specified process within the stipulated TAT.</li><li>Maintaining productivity by acquiring CASA NTB’s, NRI accounts, CASA average value, term deposits, insurance products, assets, Demat & online trading accounts.</li></ul> at Equitas Small Finance Bank Ltd<ul><li>13 years of Expertise in the field of Banking operations, sales and Relationship Management.</li><li>Maintaining Standard of Performance Score card and being Topper in PAN India level.</li><li>Ensuring world class customer service & resolving complaints as per the specified process within the stipulated TAT.</li><li>Maintaining productivity by acquiring CASA NTB’s, NRI accounts, CASA average value, term deposits, insurance products, assets, Demat & online trading accounts.</li></ul> at Equitas Small Finance Bank Ltd
Hussain KhanHussain Khan
Assistant Manager at Equitas Small Finance BankAssistant Manager at Equitas Small Finance Bank
Prashant KarkeraPrashant Karkera
Regional Sales Manager AVP at Equitas Small Finance BankRegional Sales Manager AVP at Equitas Small Finance Bank
Suraj SethSuraj Seth
Assistant Manager – Direct Tax at CBV & Associates LLPAssistant Manager – Direct Tax at CBV & Associates LLP